Very good welcome and service from check-in staff.
We had stayed here often when it was part of the "Kingsgate Grab-a-Night" website deals. The low price always made up for the varying standard. The rates have gone up. At check-in we were told that there were new beds and refurbished rooms. The sink in the bathroom was new but not the 1970's blow dryer still didn't dry things and the bathroom door still had peeling paint signs of flooding from the early 80's. The furniture was new but the very noisy fan (the only form of air conditioning in the cooling) was not adequate. We did appreciate the new quilt covering, fridge and getting the local paper.
We had the full breakfast which was okay, not great, views are excellent.
We noticed that with the previous arrangement and pricing the hotel was busier. The breakfast was old and dried out because it had sat there for too long. I guess they are hoping to keep up the bus group tours and proximity to Vector Arena to keep things going. I only wish they appreciated families like us who live far from the city, who because of the good value visited often, VERY often- but will be less able to stay in the future.
We did like the new bed covers, bathroom sink and carpet in the hallway, but not the difference in price. Perhaps a loyalty system for NZ customers, a flexibility to rent the non-refurbished rooms or an acknowledgement that the little they have done is not enough to entice customers to pay more.
Great location and parking, just wish the rest hadn't so drastically changed.
- Official Description (provided by the hotel):
- Whether for business or leisure, Auckland Rose Park Hotel is a popular choice for both local and international guests, and our conferencing facilities make us the ideal venue choice for your next event. Our popularity is based largely on our long-standing reputation for service, combined with our convenient central location within the chic Auckland City suburb of Parnell. Overlooking Sir Dove Myer Robinson Park, which incorporates the stunning Parnell Rose Gardens, the hotel is located close to key motorway access points, vibrant retail and dining precincts and local attractions ... more less
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- Also Known As:
- Kingsgate Hotel Auckland
- Auckland Rose Park Hotel New Zealand