After a long flight into Auckland I made my way to the Grand Chancellor hotel looking forward to some rest. The front desk staff was friendly and helpful to get me checked into the room quickly. The lobby was small and aged looking a bit more like a hostel than hotel.
The room was on the 2nd floor so there was a lot of street noise. The room is large but very old. Unfortunately the smell matched the appearance of the aged room. The bed was old, linens were not clean and felt dirty.
There were several people running and yelling in the hall then would go outside and run and yell then back into the hotel up and down the halls. This continued until about 1:00am. The hotel staff did nothing to attempt to curtail this.
The Wifi was OK speed but at a fee of $25 for 24 hours is expensive. Note this is for only 1 device so if you have 2 devices you should expect to pay double this price. The TV was the smallest I have seen in recent years but it did work OK with a reasonable amount of channels.
The hotel room is equipped with a cook top, microwave, refrigerator and sink for long stay. Also there are mailboxes in the lobby so possibly this could be used for extended stay.
I was scheduled for multiple nights in this property but after an appeal to the front desk was allowed to leave the next morning without penalty.
Location is great near the harbor but with so many options in the area I will try my luck somewhere different next time. Maybe just bad luck with the room or bad timing with the noise during my visit.
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Booking.com, Priceline, Agoda, Hotels.com, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA and HotelQuickly so you can book your Grand Chancellor Auckland Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Chancellor Hotel Auckland
- Grand Chancellor Auckland Hotel New Zealand