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“Great location, but....”

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Grand Chancellor Auckland Hotel
Ranked #36 of 66 Hotels in Auckland Central
Reviewed April 3, 2013

We booked over Easter and ended up with a one bedroom apartment on the first floor. Price was great, rooms were tidy and spacious, and the views were at near gound level. But TV was small (around 18in) and the shower over the bath was a disappointment, with a low mounted shower head and about 2ft-wide space to shower in. Water from the shower had badly affected the door and door frame.

Our biggest disappointment was checking in to the hotel at 9:30pm and looking for something to eat around 10pm. Room service ceases at 9:30pm.

Room Tip: Avoid booking rooms on levels 1 or 2
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  • Stayed: April 2013, traveled as a couple
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Thank Kiwi_Overseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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546 - 552 of 749 reviews

Reviewed April 3, 2013

We had a mixed experience at the Hotel, the room was old but comfortable, functional and spacious, the bed was very good and it was nice and quiet.
I do not like a shower over the bath, and the bath in our room was quite deep, getting out when wet was an uneasy experience and older travellers may find it risky.
Service from staff was the main disappointment, booking in was a formal affair, none of the "your room is on the 13th floor, take the lift around the corner, use this token to scan in the lift when going to higher floors". it was just here's your key... The mini bar was not replenished during our 4 night stay, but due to the great location grocery shopping was only a block or two away. A short walk to the wharf and restaraunts as well as shopping centres is a plus.
If you want a reasonably priced and very well situated property and you are happy to "go it alone" with service, this is a great place. however if you like to have service and friendlyness find somewhere else.

Room Tip: Take a harbour view room
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  • Stayed: March 2013, traveled as a couple
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Thank ColMac58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

We stayed in the one bedroom apartment with harbour views on the 13th floor. The rooms were spotlessly clean and the views were amazing. The kitchen facilities were great and we cooked in instead of eating out. We used the swimming pool and spa which were quite good. Overall we thought it was very good value and the location was brilliant, with only a 5 minute walk to the skytower and 10 mins to the viaduct.Will definitely stay here again when we need time out from the kids and pets!!!!

  • Stayed: March 2013, traveled as a couple
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Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

This is a very central hotel for tourists using Auckland port or rail. We were able to pull our bags from the overseas shipping terminal yet also departed the city using rail to Wellington.It is in an ideal location for walking the city,Albert Park, the Auckland tower,ferry trips across the harbour, or a local bus to the museum.Staff on arrival were obliging to care for our bags as we arrived early ie about 9am,
Rooms are clean,bathrooms good & efficient elevators.

  • Stayed: February 2013, traveled as a couple
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Thank davidu2219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

We recently spent 2 nights in this wonderful hotel, the staff were really great, the room fantastic , the views especially at night were breathtaking as our room looked out on the harbour. Central location we were able to walk everywhere we had a 3 db bed unit which was very roomy & comfortable .No problems recommending this great hotel.

Room Tip: The rooms overlooking the harbour fabulous
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  • Stayed: February 2013, traveled with family
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1  Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

We stayed one night at this hotel in central Auckland, after our flight from Hong Kong. It was very well placed, close to the harbour, clean, secure and with a friendly staff on reception. The rooms were spacious if dull, and provided all we needed. Minor irritations were the lack of drawer or handy shelf space - loads of hanging space but nowhere to put your knickers and socks! - and nowhere to put anything in the bathroom - no hooks, no surfaces, not even anywhere to put soap and shampoo in the shower! All perfectly remediable. But for one or two nights, with a good price offer, we would stay again.

  • Stayed: February 2013, traveled as a couple
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Thank GolfinaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

The hotel is really well located, only a couple of blocks up from the harbour two blocks from Queens Street. What it lacks in personality it makes up for in functionality, the room had a mini kitchen, good sized living area, bedroom, bathroom and balcony. It was my birthday and the front desk wished me a Happy Birthday and were very helpful with directions and booking transfers.

  • Stayed: February 2013, traveled as a couple
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Thank CloudPixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Chancellor Auckland Hotel

Address: 1 Hobson Street, Auckland Central, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Luxury Hotel in Auckland Central
Price Range: $107 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand

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