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“Avoid Quest on Eden”
Review of Quest on Eden

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Quest on Eden
Reviewed October 2, 2007

Avoid. Booking was difficult, with no confirmation email sent as promised, and incorrect credit card details recorded by staff.

Room was not as booked, even though confirmed twice by telephone. Additional bed that should have been provided as part of the room booked was provided only after much argument. We booked this specific room expecting two proper beds, not a rollaway.

No check in/reception, we arrived at 3pm on Saturday to find our key in an envelope in the front lock box.

Room was clean but furniture was of poor quality and broken. Insufficient hot water for bathing, and additional charges made for parking.

Advertised panoramic view was into lounge room of ground floor apartment next door. Homeless people by the front door at all hours did not add to the ambience.

Emails of complaint to management were bounced from address provided on the Quest website. Phone went straight to voicemail.

They should have spent their advertising budget on refurbishment and staff training!

  • Stayed: October 2007, traveled with friends
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4  Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 - 134 of 136 reviews

Reviewed April 23, 2007

This apartment block is in need of a major refurbishment or, at the very least, some TLC. In our opinion, the main photograph of the block used on their website has had some doctoring.

The staff were all very helpful especially when we had a slight emergency to deal with. The apartment was very compact with a small balcony but no air conditioning, although a fan was provided.

This apartment is not centrally located, it took at least 10mins to walk to the nearest main transport links. There is a free bus service, running a circular route which we used but this was again a 10 min. walk away.

  • Stayed: February 2007, traveled as a couple
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5  Thank Mgt06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Amstelveen, The Netherlands
16
Reviewed May 7, 2004

Stayed in Quest on Eden Apt for 8 days (dec 2003) was acceptable. It was a big apartment, complete with kitchen (wok, plates, toaster, etc), bathroom (shower and toilet), 2 big sleeping rooms, living room, dining room, and balcony. You also got your own key for main door and garage for your car. The room was clean and fresh, but you always have to remaind the housekeeping to clean it up. If you want to go to suburb (Queens street), you have to walk around 10 minutes or 5 minutes by bus. The location and view were not so good, but the price was fair. Also not so far from the bus shelter. Myself, wil not recomend this apt, but if you're looking for the fair price and good accomodation, definetely should be this apt.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2016
Google Translation

Room Tip: 普通のアパートみたいです、空いてる部屋を、ホテルにしているようです。
See more room tips
  • Stayed: November 2015, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank C4156JOinfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2016
Google Translation

  • Stayed: January 2016, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank curiobay2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2014 via mobile
Google Translation

  • Stayed: November 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Manu_Venegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2014
Google Translation

Stayed: July 2014, traveled on business
Thank Raymond R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest on Eden

Address: 50-52 Eden Crescent, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Kitchenette Suites
Hotel Style:
Ranked #65 of 132 Specialty Lodging in Auckland Central
Price Range: $90 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest on Eden 4*
Number of rooms: 30
Official Description (provided by the hotel):
Serviced apartment-style hotel in quiet central city street, close to Queen St, Downtown, Viaduct Harbour, University of Auckland, Albert Park and Vector Arena. 29 Studio, 1 and 2 bedroom apartments, with fully equipped kitchen (including microwave & dishwasher), SKY TV, phone, hairdryer, complimentary amenities. Spotlessly clean, serviced daily. Reasonable rates. All apartments non smoking. Undercover hotel parking must be pre-booked ($20 per day). Friendly, helpful staff will help you make the most of your Auckland stay! ... more   less 
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Also Known As:
Quest On Eden Hotel Auckland Central
Quest On Eden Auckland, New Zealand

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