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“Beautiful B&B with exceptional service”

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Ascot Parnell Boutique Bed and Breakfast
Ranked #2 of 58 Auckland B&B and Inns
Certificate of Excellence
Attleboro, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful B&B with exceptional service”
Reviewed April 8, 2013

We found Ascot Parnell a wonderful place to end our five week trip to Australia and New Zealand. Bart and Therese provide very personalized service in a lovely, contemporary setting overlooking Auckland harbor. Our stay started with Bart picking us up at the cruise terminal, even making two trips to accommodate us (2 couples) and all our luggage. Once at the condo, we were warmly greeted by Therese, who provided refreshing welcome drinks and a tour of the facilities, which are spacious, immaculate, nicely decorated and very comfortable. We had one of the suites with a bedroom, a large bathroom, and our own sitting room. The common areas included a large living room and balcony, where we spent a good portion of our down time reading and knitting. Communal breakfast provided each morning included fruit juice, bowls of cut up fresh fruit, cereal, and a whole menu of eggs, omelets, & French toast, cooked to order by Bart...way too much food for this "Tea and toast" person, but all delicious! Therese & Bart are great hosts, offering lots of suggestions on where to visit, restaurant recommendations, and directions on how to get everywhere, as well as sharing lots of information about New Zealand in general. We would highly recommend a stay at this beautiful place, and just wish we knew more people travelling to Auckland so we could spread the word!

Room Tip: All the rooms are nice, but having a private sitting room is a really nice feature, both in terms of...
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  • Stayed March 2013, traveled with friends
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Helpful?
1 Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
84 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 5, 2013

Ascot Parnell is not your typical B&B. It is basically one floor of a three story condo bldg. Four of us (2 couples) spent 4 days in Auckland. We each had a bedroom, lovely bathroom and sitting room with more closet space than some NY city apts! There is a lovely living room/dining room and a fabulous balcony. If you have a car, there is limited indoor parking.

Therese & Bart go out of their way to provide information and any service you could possibly need. Bart picked us up at the ship (after a cruise) and took us to the airport-convenient, easy and worth the price. He also took us to the local farmers' market and would have taken us to other places as needed. They were both an excellent source for restaurants, travel tips and almost anything else you could need.

Breakfast is custom made and excellent. There is free wifi and 2 well behaved dogs. We could walk (10-15 min) up to Parnell Road for the bus to the CBD as well as restaurants and shops. We were very pleased and hope to return some time.

Room Tip: There are only 3 rooms-2 have sitting rooms; the 3rd does not but is large with a huge closet.
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  • Stayed April 2013, traveled with friends
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Helpful?
2 Thank Robin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 24, 2013

We couldn't have wished for a better start to our holiday. Bart and Therese were attentive hosts who gave freely of their time to make our stay as enjoyable as possible. Our room (or rooms as we had a sitting room as well as a bedroom) was immaculate. The terrace overlooking the bay and Sky Tower was amazing and the breakfasts delicious, particularly Therese's Flemish toast. Parnell itself is an upmarket area of the capital with lovely shops and cafes and a short bus ride into the city centre. After a long journey, this was an ideal base and one we could not recommend more highly.

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank hawkisue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 14, 2013

We stayed at Ascot Parnell for our first three nights in NZ and can't imagine a better way to acclimate. Bart picked us up at the airport and gave us a ride to the airport at the end of our stay: a service that is well worth the price. The contemporary flat is beautiful and spotless. Breakfast was wonderful with a myriad of choices. Both Bart and Therese were very generous with their time and went out of their way to give us suggestions for both Auckland and our overall NZ itinerary. The location is great. We were able to walk or take the inner link bus to restaurants and attractions. The guest lounge and the terrace are comfortable and have a spectacular view of the city skyline.
Thank you Therese and Bart!

  • Stayed March 2013, traveled as a couple
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Helpful?
Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bexhill-on-Sea, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 12, 2013

Even before we arrived we knew that we were going to be well looked after as Therese provided local information and arranged car hire for us.
The accommodation was the best we stayed in on our NZ visit - good size bedroom with two comfortable seats and a desk and chair plus walk-in wardrobe and full bathroom all in superb condition. In addition to this there is a large communual lounge opening on to a balcony with views of the city.
The B&B is within walking distance of the city and also on a frequent bus route. A wide range of breakfast choices was available, none of which needed to be pre-ordered.
Can't recommend highly enough.

Room Tip: Go for the room with the walk-in wardrobe.
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank Libraryfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 12, 2013

We stayed 3 nights at Bart and Therese's and could not be happier. The location was excellent and very near the city. We drove there from the airport and found the place easily. There was secure and free on site parking (unlike many city hotels); and if you don't have a car. there is always the pubic transport on Parnell Street. Excellent views of the city and Auckland harbour from the condominium. It was so quiet at night, you could hear a pin drop. The gentle breeze was far better than an air conditioned hotel room. We were given the impeccable garden view apartment. Bart and Therese were wonderful hosts and we were made to feel at home right from the beginning. Bart's travel advice was invaluable. Breakfast was good solid fare ( the Belgian crepes were fantastic) with cheerful and interesting converstation with hosts and other guests - and not least the 2 Afghan Salukis. I'd return anytime!!

Esther - Sydney

  • Stayed February 2013, traveled with family
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Helpful?
1 Thank Esther W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2013

A lovely condominium subdivided into individual, en suite accomodations; wonderful and convenient location, beautiful views from the balcony, pleasant - light and airy - sitting room, and spacious, clean, and convenient rooms. The food was plentiful and very good. The off-street, indoor, and secure parking area is spotless, well-lit and easy to access; an unexpected and welcome plus. The hosts are charming and attentive. There was only one small matter, which will not necessarily be of concern to everyone; the establishment is not exactly, in a word, gemutlich (warm, casual, friendly). Because it is immaculate, and because the hosts are so very attentive and, understandably, concerned about their place, some people might not feel entirely relaxed, despite being repeatedly encouraged to be so. It is impossible not to be aware that one might disturb them in their own quarters (contiguous through an open archway at one end of the spacious floor). Upon arrival, one is shown how to open one’s suitcase properly on the suitcase racks provided (so as not to mar the walls), and carefully instructed where to find small trays with which to carry a cup of coffee or glass of wine (for sale only) from the common kitchen area back to one’s room. Yet there are drinks’ coasters on almost every flat surface, and one could fail to use them only if grossly negligent or malicious. One has the impression that every crumb falling will be noted and efficiently whisked away, almost before it hits the floor, it seems. Such precautions are entirely within the hosts’ rights of course, and one cannot blame them for diligently protecting what is, after all, their livelihood as well as their home. Many guests will probably appreciate the obvious pride, care and concern evinced by the hosts. Some guests, however, may find the undertones of the ambiance and the subtle air of anxiety a tiny bit stressful.

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank TakitEZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnsTres, Owner at Ascot Parnell Boutique Bed and Breakfast, responded to this review, April 11, 2013
Dear TakitEZ,

Thank you for your thoughtful comments. I guess that we are never too old to learn after having hosted 78,000 guests over the past 20 years.

We have taken note of your subtle suggestions and will take them to heart when hosting future guests, and we hope you will be among them too on a return trip. It is a pity you both arrived so late in the evening and only stayed one night, so you didn't have the time to get to know us a little better.

Running a successful and pristine b&b, with no stains on carpets, curtains, walls and doors, "as you will find in nearly every other Auckland accommodation", and continuing this standard for every guest 365 days in the year, comes from the small points of attention to detail, which we share with every new arrival. We also like to assist the guests with their luggage, as this helps with guest's comfort and use of all the spaces and closets in the room. (For example if I would not point this out guests would often leave their luggage in front of the closets making them not accessible.) It has been our experience over the past 20 years when not pointing out minor housekeeping suggestions as using trays for tea and wine and icy beverages, that the standard of quality and cleanliness in the house can quickly erode.

You are right in assuming that there is a very fine line between warm and welcoming hospitality and making minor house-use suggestions, in order to maintain the highest level of comfort and hygiene for all future guests.

We constantly strive for the highest levels of warm and friendly hospitality, while providing comfortable and ultra clean rooms, which nearly all our guests appreciate after having stayed elsewhere.

We realize that the line to keep an acceptable balance between warm hospitality and running a busy b&b can be a fine one.

Forgive us if we had subtly crossed that line inadvertently with you.

May I add that not everyone is as thoughtful and considered as you might be yourself.

Sincerely and best wishes,

Bart Blommaert
Owner
Ascot Parnell.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ascot Parnell Boutique Bed and Breakfast

Property: Ascot Parnell Boutique Bed and Breakfast
Address: 32 St Stephens Avenue | Parnell, Auckland 1052, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 58 B&Bs / Inns in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ascot Parnell Boutique Bed and Breakfast 5*
Number of rooms: 3
Official Description (provided by the hotel):
Charming b&b accommodation in a garden setting with city-skyline & harbour-views. A tranquil oasis with all Auckland attractions in easy walking distance. Spacious suites, personal service, Airport meet and greet, free-WiFi & free secure parking.Our B&B is the most centrally located Luxury Boutique Bed and Breakfast in Auckland. If you are here for holidays, a quiet getaway or on business, we offer the perfect relaxed place to stay in historic Parnell Village; located just 1 km next to downtown Auckland. Our contemporary home offers lodging in three spacious, thoughtfully furnished suites, each with a luxurious marble bathroom, all have either garden- or harbour-views, air-conditioning and iPod/iPad-dock. Guests can relax in the spacious guest-lounge or on the sunny-balcony with city sky-line and harbor-views. Sumptuous gourmet breakfasts are served by your hosts. You do not need to rent a car while staying here as everything is at your doorstep.Parnell Village with 50plus restaurants, The Parnell Rose Gardens, Vector Arena and The Auckland Museum are all within a 10 minute walk. ... more   less 
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Also Known As:
Ascot Parnell Boutique Bed And Breakfast Auckland, New Zealand

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