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Kiwi International Hotel
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Reviews (747)
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All reviewssingle roomk roadtravel deskupper queen streetbasic hotelairport busplace to sleeprooms are smallwithin walking distancesky towertea and coffeeshort stayfirst stoppleasant staynew zealandconvenient locationcity centre
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425 - 430 of 747 reviews
Reviewed February 6, 2014

I chose this hotel because of the price, location, access to transport and free wifi. I think it was reasonable for the price, especially as we were given a room which looked refurbished and was quiet. The Reception staff were friendly and efficient. The free wifi did not work in the room, which was annoying. The water pressure in the shower was good, but the toilet didn't flush in the morning because of low pressure.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
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Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kiwi_mark411, Owner at Kiwi International Hotel, responded to this reviewResponded February 11, 2014

Thanks for your review. We agree it's annoying when the wi-fi won't connect. It seems to vary depending on your device. Thanks for the positive comments on the reception staff - they always appreciate that. We look forward to hosting you again some time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

Pros:
1. Very close to CBD
2. Tons of restaurants around
3. Reasonable rate
4. Helpful staffs
5. Parking
6. Luggage room
Cons:
1. Small rooms
2. Old and tiny elevator
3. Weak hot water pressure
4. Only push lock to rooms
5. Walking uphill to the hotel could be little challenging

  • Stayed: January 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
1  Thank fun2OOSh30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kiwi_mark411, Owner at Kiwi International Hotel, responded to this reviewResponded January 29, 2014

Thanks for your review and I'm sure most will agree that your list of pros outweighs the cons! Meanwhile we have just gone through the big (and expensive) procedure of replacing all our door locks as they were quite old.

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Reviewed January 27, 2014

I stayed on my own in a private room for 3 nights. I'll summarize it:

Pro- own room, clean room, good location in walking distance to ferry terminal, airport bus stops and public library

Con- loud hallways, doors closing sound like gunshots!, wifi access limited to 10mb per room per night and DOES NOT work in rooms so you have to sit in the lobby to use Internet. Staff not unfriendly but not overly helpful.

It wasn't a bad stay but I would choose somewhere else next time I visit Auckland .

  • Stayed: January 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
2  Thank dannnnnnnnnnnni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kiwi_mark411, Owner at Kiwi International Hotel, responded to this reviewResponded January 29, 2014

Thanks for your review. We're the first to agree there are fancier places around but of course they come with an appropriate price tag. There is a reason we continue to be rated No.1 by TripAdvisor visitors in the Best Value category for central Auckland hotels. Re the FREE wi-fi. Please note that we provide 100Mb per day (not 10Mb as stated by the reviewer). We did have a problem with one of our wireless broadcasters which is now remedied. My old Blackberry can get fast page downloads from anywhere in the hotel. We also have VDSL broadband for guests which has 5 x the upload and twice the download speed of ADSL found in most homes and hotels.

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Reviewed January 22, 2014

Had a really pleasant stay at the hotel, a nice relaxed, sociable environment, an easy feel to the place, which really suited me, and I thought the staff there where great.
My daughter wanted to say hello to Sophie, (a young girl who works at reception), I think she became a fan of hers.
Will be back to Auckland in about 5 months, so see you again.
Thanks.

  • Stayed: December 2013, traveled with family
    • Value
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Thank Twan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kiwi_mark411, Owner at Kiwi International Hotel, responded to this reviewResponded January 29, 2014

Thanks for your great review. We're glad you and your daughter enjoyed your stay and we look forward to hosting you again on your return.

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Reviewed January 18, 2014

Not what we thought we were getting. It was like a upper class backpacker motel. No parking only if you are lucky. The service was, well if you got any, good luck. WIFI only connects in the lobby area. Unless single or for a bucks night not really worth it.

Room Tip: backpacker only
  • Stayed: January 2014, traveled solo
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1  Thank Tania G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kiwi_mark411, Owner at Kiwi International Hotel, responded to this reviewResponded January 19, 2014

Regarding your review. It would appear your expectations were at variance with what we are. We are a hotel at the budget end of the spectrum. Our aim is to provide value hotel accommodation of a good standard in a central location that visitors to Auckland find convenient. This is justified by our consistent No. 1 TripAdvisor rating in the "Value Hotel" category - Auckland Central Hotels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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