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“ECONOMICAL COMFORT”
4 of 5 bubbles Review of Mercure Auckland

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Mercure Auckland
Ranked #29 of 66 Hotels in Auckland
London, United Kingdom
Level Contributor
175 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“ECONOMICAL COMFORT”
4 of 5 bubbles Reviewed November 9, 2010

Visited Auckland on a tour of New Zealand and Australia and pre-booked this hotel through Accor website as they had a room sale on. The hotel was well located in downtown Auckland and very handy for the harbour area bars and restaurants. The hotel was undergoing refurbishment at the time but all the facilities were available and the room was excellent value as well as being Comfortable, clean and well equipped. Staff were efficient and helpful on all occasions. Wi-fi was available at a small extra charge.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (398)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
A TripAdvisor Member
4 of 5 bubbles Reviewed November 7, 2010

Exactly as expected, the hotel was nice and clean with good service. Breakfast was a bit of a mess but thats to be expected while the restaurant is under refurb. good standard of rooms, nothing special but perfectly acceptable.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed October 28, 2010

This is a very well priced Hotel - not 5 star but totally excellent value for money. The harbour vire was very nice too. Check in staff were very efficient. We would stay here again.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 25, 2010

I rate this hotel as quite nice. the most positive feedback I can give is the buffet breakfast was very nice, good variety, nice dinning area, staff were very accomodating and friendly. our room was basic, very clean, flat screen LCD, internet connection, most of the things you expect at a 4 star hotel. they valet park your car for $30 which is the usual price, good and convenient service. nicely located close to the auckland viaduct, so you can go out and wonder, and look around. i found the location quiet too as it was set further away than the other Mercure to the nightlife so I got a good sleep. We had my husband and our 2 kids in a double hotel room, and it was quite roomy which was a positive also.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jocy_grocy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
9 reviews
4 of 5 bubbles Reviewed October 5, 2010

This hotel was a pleasure. The checkin staff were very helpful and nothing was too much trouble. The room was very comfortable and modern. I didn't expect such a nice hotel for the price we paid so we were pleasantly surprised.

We chose the hotel for the great location right near the harbour and transport. There is a free bus service that takes you around the city and the bus stop is just around the corner. Westfield is also across the road from the bus terminal. Lots of restaurants nearby as well.

One minor issue was the noise from the street below (to be fair I suppose we were staying there on a Saturday night). You could hear the constant stream of traffic down below and people leaving the pubs even though we were on the 5th floor.

All in all, I would definitely stay there again. Our friends were extremely jealous because they booked a really dodgy hotel near the airport for a fraction less than this room and had a really bad experience (International Travellers Hotel). We were very happy with our stay.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roseariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Auckland

Property: Mercure Auckland
Address: 8 Customs Street, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Auckland 4*
Number of rooms: 189
Official Description (provided by the hotel):
Overlooking the picturesque Waitemata Harbour in the heart of Auckland city and located adjacent to Britomart transport centre, the hotel is an easy walk to the waterfront and the best shopping, restaurant and nightlife districts in Auckland. Mercure Hotel Auckland has conference facilities for up to 300 delegates, the Vertigo Restaurant and Bar located on the top floor offering magnificent views of the city and harbour as well as a gym and valet parking. All rooms come with broadband Internet access. ... more   less 
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Also Known As:
Mercure Auckland Hotel Auckland Central
Accor Hotel Auckland
Mercure Auckland New Zealand

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