To begin, there were a few things I did like: the room was quite clean, reception upon arrival was quite nice, and the location is pretty central. The size of my executive studio room was notable.
Otherwise, this experience was kind of a bust. I particularly want to address the dining situation, which was abysmal. I first went to dinner at The Grill restaurant, and the wait staff looked genuinely confused by my presence. Understandable; there was no one else in the entire restaurant at 6pm. Red flag #1.
I ordered dinner, which was mediocre at best (the 'three cheese tart' was particularly awful, which looked and tasted like it was a microwaved frozen snack. ew.) Because I was the only one there, I thought service would be stellar. I was mistaken. The wait staff, while generally nice, had no idea what to do and I was made to wait for a long period of time before each course and before getting my check.
Breakfast was not much better. It was a sad buffet, things had been left out too long, not much selection. They didn't do hot food that day so they gave me a "big breakfast" which was sort of tragic and involved soggy bread, canned mushrooms, and bacon that was mostly fat.
All of that would be understandable given the tripadvisor rating of the hotel, as mediocre as it was in person, except for the food was SO EXPENSIVE. 4.5 star prices for 2 star food. I was torn between being embarrassed for them and feeling like I was being robbed.
Another thing-- not updating hotel facilities does not make it a boutique hotel. I'm not sure where they got the idea that this was a boutique hotel. Someone needs to take them aside and let them down gently.
On a lighter note, everyone who spoke to me was very sweet and accommodating. That was pleasant.
- Official Description (provided by the hotel):
- The Amora Hotel Auckland welcomes you to our oasis of calm in central Auckland. Tranquil views above peaceful Myers Park, tree-lined Greys Avenue and out over the city are yours when you stay at our luxury boutique hotel. Offering all the features and services that you would expect in a much larger hotel, the hotel focuses on the attention to detail that serves to differentiate the Amora. The Amora Hotel Auckland is ideally positioned amongst magnificent park surroundings and overlooks Myers Park in central Auckland. With its central location close to the main business district, the hotel is also ideally located within strolling distance to major shopping and entertainment areas, Sky City, New Market and Ponsonby. The Amora Hotel Auckland offers a range of rooms from Deluxe to Penthouse Suites. Classically styled and tastefully decorated, some have views over lush Myers Park and others to the city and beyond. All rooms offer a fully equipped kitchen and a private balcony. Many also feature decadent spa baths with wooden louvre shutter that open out onto the main room.Enjoy high quality, seasonally fresh New Zealand cuisine in elegant surroundings at The Grill or choose to dine al fresco on the terrace by the pool. Come to The Amora Hotel Auckland to relax and unwind, take a dip in the heated outdoor swimming pool ideally situated on the terrace overlooking Myers Park. For the more active, a workout in the hotel gymnasium might be in order, or take the advantage of the local jogging tracks in Myers Park. ... more less
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- Also Known As:
- Auckland Duxton Hotel
- Duxton Auckland
- Amora Hotel Auckland New Zealand