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“In Room Spa/Jacuzzi” 3 of 5 bubbles
Review of Amora Hotel Auckland

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Amora Hotel Auckland
Ranked #25 of 68 Hotels in Auckland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“In Room Spa/Jacuzzi”
3 of 5 bubbles Reviewed September 1, 2012

The service was poor. Hotel charged for everything including parking, domestic calls and even charged a delivery fee for room service. Breakfast pancakes were dry and wasn't even provided with hot water for the accompanying tea, had to boil our own water with the kettle they provided. The in room jacuzzi was definitely the saving grace though, great to relax in and watch t.

  • Stayed September 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Neatfreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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871 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
New Zealand
Level Contributor
251 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed August 28, 2012

Lovely room with a spa bath that opened into the bedroom was wonderful. I didnt try the spa part as it made such a noise I was worried for the poor souls that were in the room below.

The room was lovely and a good rate.

BUT WHY - why oh why do hotels have remote controls that dont work!!!!!

Restaurant and room service menu very limited and unimpressive.

But very quiet and close enough to the central city. Probably not the greatest place to get to on foot at night but they have good parking under the building - at a cost.

  • Stayed August 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank poohtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waiheke Island, New Zealand
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed August 23, 2012

Our rooms were only standard but reasonably priced for 2 adults and 3 children.

The teenager's loved their room whereas; my husband and I found the room inferior are would have picked the king room if going again.

My husband left his laundry there - when I rang Amora they advised that I would have to send a parcel to them rather than take my visa number and mailing it back to us. Rather inconvenient.

Room Tip: I would always recommend asking for the type of bed you sleep on at home (my preference is firm) we...
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  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Tanya-Maree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed August 20, 2012

When this hotel was The Duxton it was a very reasonable five star hotel albeit in a slightly out of the way location. Unfortunately since becoming The Amora things have gone downhill with poor service and the standard of food in the restaurant deteriorating badly. Rooms are still OK and if you can get one overlooking the park it's quite pleasant. Its a bit of a walk into the CBD which can seem decidedly longer coming back up the hill. While the hotel remains an inexpensive 4-5 star option once you throw in a couple of cab fares to a decent restaurant etc there are better options

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank biffnshaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, New Zealand
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed August 20, 2012

This is one of our favourite places to stay (in our own town!) for a special occasion and I was excited to be visiting as it has been a while since we last stayed (and since my last review).

Once again, we chose to book the room with the double spa bath. We opted to call the hotel directly and quoted some online prices/sites to them and secured the lowest price. Remember that sometimes sites do not show availability as they get allocated only a few rooms to sell at times.

The good points:

Check in was a breeze with very friendly staff. I felt welcome and they seemed relaxed. Pleased to see the check in area was tided up as it was strewn with pamplets and papers last time. Pleased to have a room on the 8th floor overlooking the park (we had forgotten to request) and also found out that all rooms are now non smoking, which, for us, is great. The spa bath never disappoints. A huge bath that more than adequately fits two and you can even move the TV over so you can both lie lazily watching a movie if wanted. Very, very nice.

The highlight of this trip was taking the plunge and ordering room service. We both ordered the Rib Eye steak main with hand cut fries, mushroom, grilled tomato and a bearnaise sauce. One medium and one well. Both arrived within 20 minutes, hot, cooked to perfection and melted in our mouths. It was so good that we filled out an appreciation card straight away. It was THE BEST room service steak I have ever had. The hand cut fries were delicious as well.

Pleased to see the restaurant looking so fantastic, we did not eat there but will if we visit again as it is welcoming and looks like a restaurant should.

The bad points

The original booking was a bit frustrating. Although we got there in the end, and for a good price, our first two calls resulted in the hotel asking us to call back as they were busy. When we called back, the deal we wanted, even after we had ask them to reserve, had gone (the spa package) so we ended up with just the room.

Our room was 817 and our door was directly opposite the service elevator which meant we could hear trolleys etc constantly coming up and banging around etc. It did not bother us, but may bother people who are light sleepers.

Am starting to get a wee bit disappointed with the room which hasn't changed in many years. It is still really downtrodden and there was even candle wax from a previous occupier around the edges of the bath. The furniture is shabby, the decor bland. The spa bath surround is stained. Cosmetic, yes, but seriously, this hotel would be awesome if the room was spruced up - does not befit it's status as the only hotel in Auckland with a spa bath in the room!

Check out was a nightmare. Rude check out staff, especially when questioned why, when we paid for the cooked breakfast, a drink was not included and was going to cost $9 each on top of the breakfast. The "juice" was watered down and only about 150ml. They made a big deal of us in front of other guests, even though we were just asking about the extra charge. Only got annoyed after they did this.

Overall though, I still like this hotel. I just wish they would spend some money and renovate the more expensive rooms.

Room Tip: Check to make sure you are not situated opposite service elevators.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank GJ E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
1 review
4 of 5 bubbles Reviewed August 15, 2012

I recently stayed at the Amora Hotel for a 3 day conference. I was impressed by the quality of the rooms and the facilities provided. Not only cooking facilities, but a washing machine & dryer.
Everything went smoothly from the staff looking after us for the Conference to the Restaurant Manager accommodating our meal requirements.
Good value for money & would definately return back.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 14, 2012

My wife and I enjoyed our weekend in the city staying at Amora Hotel. I have to say reading some of the reviews on this site increased our anxiety levels (price should not always drive a accomodation purchase) BUT I want to give credit to the hotel as we had a really good sleep in a clean room and importantly to us, we found everyone tried hard to make our stay a pleasant one.
The location is convenient to Queen Street and the restaurant breakfast good though a little on the pricey side in my opinion.
One comment for the benefit of the Amora Hotel management: be pro-active and respond professionally to some of the criticism of your hotel. You deserve the opportunity as I think the Amora has a lot of potential and your staff did everything right, contrary to the experience of some guests on this site.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 1811027Stephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Auckland

Property: Amora Hotel Auckland
Address: 100 Greys Ave, Auckland 1010, New Zealand (Formerly Duxton Hotel Auckland)
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amora Hotel Auckland 4*
Number of rooms: 149
Official Description (provided by the hotel):
The Amora Hotel Auckland welcomes you to our oasis of calm in central Auckland. Tranquil views above peaceful Myers Park, tree-lined Greys Avenue and out over the city are yours when you stay at our luxury boutique hotel. Offering all the features and services that you would expect in a much larger hotel, the hotel focuses on the attention to detail that serves to differentiate the Amora. The Amora Hotel Auckland is ideally positioned amongst magnificent park surroundings and overlooks Myers Park in central Auckland. With its central location close to the main business district, the hotel is also ideally located within strolling distance to major shopping and entertainment areas, Sky City, New Market and Ponsonby. The Amora Hotel Auckland offers a range of rooms from Deluxe to Penthouse Suites. Classically styled and tastefully decorated, some have views over lush Myers Park and others to the city and beyond. All rooms offer a fully equipped kitchen and a private balcony. Many also feature decadent spa baths with wooden louvre shutter that open out onto the main room.Enjoy high quality, seasonally fresh New Zealand cuisine in elegant surroundings at The Grill or choose to dine al fresco on the terrace by the pool. Come to The Amora Hotel Auckland to relax and unwind, take a dip in the heated outdoor swimming pool ideally situated on the terrace overlooking Myers Park. For the more active, a workout in the hotel gymnasium might be in order, or take the advantage of the local jogging tracks in Myers Park. ... more   less 
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Also Known As:
Auckland Duxton Hotel
Duxton Auckland
Amora Hotel Auckland New Zealand

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