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“Great hotel but a bit noisy”

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The Sebel Auckland Viaduct Harbour
Ranked #18 of 66 Hotels in Auckland Central
Certificate of Excellence
Reviewed January 24, 2013

The hotel was very good and so was the service. Location was great for what we wanted. Only downside is it is located near a couple of pubs and over the weekend it was very noisy and the windows did not have double glazing so we did not have a good night sleep.

Suggest doing something with the windows.

  • Stayed: January 2013, traveled with family
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Thank Hayth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 19, 2013

We booked to stay here for six nights just after New Year. Our agent had booked us into a fairly basic suite with a 'city' view which turned out to be a view of a multi storey car park. We enquired about upgrading and were moved to a newly refurbished suite with a fully fitted modern kitchen and balcony overlooking he viaduct. The balcony had a table and two chairs on it and was a great place to sit with a glass of wine watching the comings and goings in this vibrant part of the city with many bars and restaurants. This is very much a serviced apartment rather than a hotel and suited us perfectly. The staff were very friendly, efficient and courteous and I would not hesitate to go back.

  • Stayed: December 2012, traveled with friends
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1  Thank tonyjbrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2013

Stayed here to enjoy the view and action down below at the Viaduct Harbour. Booked a room with a balcony which turned out not to be a balcony but a "Juliet" balcony. Trust me, the difference here is crucial. This is standing room for one only and while Juliet's balcony is overhanging, this is more of an inside job. It feels more like a closet. Noise at night also goes into early morning hours which is quite fine if you intend to sit on the nice balcony you think you have booked and vicariously partake in all the fun but as we now know is not possible. Parking is also an issue as your spot is not guaranteed on arrival and best leave the people mover at home... only smart cars need apply.

Having said that - bed was firm, bath was great, shower was separate, kitchen amenities good and location can't be beat.

  • Stayed: January 2013, traveled as a couple
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Thank HollowVictory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2013

I found the Sebel to be just perfect for my stay. It is located on the Viaduct in the CBD Auckland and very handy to all restaurants and to Queen Street. I could not fault the room and the views of the viaduct were lovely from our wee balcony. Situated just opposite the swimming pools was a bonus for us.

  • Stayed: January 2013, traveled with family
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Thank Mitzi51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013

This is more of a serviced apartment complex, rather than a hotel. Located in the Viaduct/Waterfront of Auckland means everything downtown is walking distance and there are plenty of eating options.

There is no gym or pool, guests can use the Tepid Baths across the road (very close) which are world class, but this is an extra charge.

We stayed over New Year's Eve and this increased the room rate, which was much more than what it was worth.

  • Stayed: December 2012, traveled with friends
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Thank Qualitycontroller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

Centrally located - on the Viaduct and walking distance to city attractions, great restaurants, bars and the ferry services. Room was great - clean, spacious with good facilities including a decent size fridge and freezer, air conditioning, tv, sound system, dvd player, kitchen and laundry facilities. Definitely worth the extra to have a deluxe room with balcony. A good size balcony overlooking the Viaduct marina. Obviously noisy outside on the balcony at night, but good double glazing blocked the noise out once doors closed. Air-conditioning. The staff were friendly and helpful.

  • Stayed: January 2013, traveled as a couple
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Thank PatriceN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

I stayed here for a week for work.
The suites were amazing, very clean and spacious. The laundry facilities were very handy to use.
However, there was no free wifi avaliable in any part of the building - this was very frustrating for me during my time.
There is no breakfast served within the hotel however there are a few places around the Viabuct area that you can charge back to your room, yet again this was a little frustrating during my stay.

Room Tip: A main road room is alot quieter than a harbour view room due to all the pubs/clubs along the harbou...
See more room tips
  • Stayed: November 2012, traveled on business
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Thank C_K_1988_CK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sebel Auckland Viaduct Harbour

Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Business Center with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Auckland Central
#17 Luxury Hotel in Auckland Central
#17 Romantic Hotel in Auckland Central
Price Range: $147 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand

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