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“Great Stay”

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The Sebel Auckland Viaduct Harbour
Ranked #16 of 66 Hotels in Auckland
Certificate of Excellence
New Zealand
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Stay”
Reviewed September 30, 2012

We booked a Marina Studio room, it was a most lovely stay, spacious, comfortable, lovely staff, and very good value for money. Can't wait to go back again We asked for a room high up, and quiet, this was an option given by the Accor booking site, and it was very quiet. The standing room for two people balcony was a bit of a useless gimmick. The windows were full length, and top half slid open, really nice and refreshing

Room Tip: Ask for a room high up
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wrightaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,079 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
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English first
Auckland Region, New Zealand
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed September 23, 2012

I have stayed at the Sebel Suites a few times and had two nights there recently as I had work functions in town and wanted to avoid driving after a few polite drinks.

I have always liked the apartments here...large, luxurious and with everything you need to self cater. The location is in a prime spot for business or fun, and the marina view rooms are fabulous.

The staff were helpful and friendly and nothing was a problem. They use the Auckland Council run indoor baths across the road for their pool, and this is a great facility which has just been fully refurbished.

This biggest draw back here is availability as they are always full. I would also say be a little careful when booking on line as I had a poor experience with the room I paid for not being the one I booked..... it was an "either / or" in the description and it defaults the the lower quality room.

If I had to be negative about anything, I would suggest self catering as the cost of room service is quite steep and why do hotels keep trying to sell internet access. Please just give it away with the room so I dont have to use my mobile all the time.

Overall though, this place is great and a welcome change to small hotel rooms.

Room Tip: Always go for the marina rooms if you can, and avoid first floor rooms if possible.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NZ-Stuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 22, 2012

First time to stay in this hotel and its great! The rooms are spacious even though I stayed in the 'studio'. It has a small balcony and everything you need, it even has a washing machine and dryer - if you plan to stay long.

Try and get a room with a view over the harbour! it is absolutely beautiful on a sunny summer day and you can relax on the balcony. The back exits out on to the viaduct where all the restaurants are located which is perfect if you are looking to eat out.

I have no complaints on this hotel and I will definitely come back.

Room Tip: Get rooms that face the harbour!
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kattymae26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmerston North, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2012

Once again i enjoyed staying here for a night. Has to be my favourite place to stay. The Prawn and Scallop pasta was delicious. I prefer to stay here as it is so central. Welldone to the Sebel Team it is an absolute pleasure to stay with you guys. Thanks Greg

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GregBarratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 14, 2012

The Sebel Suites has a great location in central Auckland and at a very reasonable price. I stayed over for a business and found it much better than similarly priced hotels in the Auckland CBD.

The staff were friendly and efficient during check-in, which was good as I was running late for an evening dinner meeting and had 15 minutes to check-in and get ready.

My room was on the main street side, which has a lot of traffic on it, but I barely heard anything. However, I wish the sound proofing was the same in between the rooms. I had a bit of a noisy neighbour. The room was very spacious, but it felt a bit too sparse. The bed was a good size and quite comfortable. The furniture could be updated a bit to give it a more modern feel, but It was still good.

I would definitely stay here again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelmodeEngaged
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 5, 2012

This hotel is walking distance to Sky tower and Queen street but right on the water front with all the nice bars and restaurants. In fact, this area is much nicer that Queen street... stay here instead. And this hotel is clean, modern and spacious. Loved it.

Room Tip: We had a room with a harbor view.. .and we didn't get noise from the bars. It was quiet. So, i w...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jaya04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 20, 2012

Great location and excellent rooms is why we choose to stay at Sebel Auckland Viaduct. Is close handy to many wonderful restaurants and bars - just within walking distance. Service also is excellent, friendly and efficient!

Room Tip: Rooms on city side are definitely quieter but do enjoy the Viaduct facing rooms - great view!!
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stanleyhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sebel Auckland Viaduct Harbour

Property: The Sebel Auckland Viaduct Harbour
Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Center with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in Auckland
#16 Business Hotel in Auckland
#18 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand

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