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“Excellent Stay- 4+ Star, not 5”
Review of Cordis, Auckland

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Cordis, Auckland
Ranked #6 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 20, 2013

My husband and I recently stayed at The Langham for one night during our first trip to New Zealand. We had an excellent stay and the service was superb. While the service was 5 star, the furnishings are quite dated which is why I say this is a 4+ star hotel instead of a 5. That said, I would most definitely stay here again. Here is what I loved about The Langham in Aukland:
1. Great service with front desk, valet, and concierge. They allowed us to check in early when our room was available which was very welcome after such a long journey. Our room wasn't ready when we arrived at 9am but they called me by 11 am to say we could pick up our keys which I thought was just fantastic. All staff are friendly and helpful. The lobby is very nice.
2. The bed....AMAZING! Now, we were so tired it's entirely possible I could have slept on a card board mat that evening but truly, the bed was divine. The room was quiet and we got a great night's rest.
3. Beautiful pool and spa area. After spending the morning exploring Aukland (the hotel is a quick 15 minute walk from the harbor- though uphill on the way back- next time we'd use the free shuttle!), we decided to relax the rest of the day by the pool. There is a beautiful spa area that is open to guests which includes changing rooms with saunas, etc. I actually didn't notice these until we were done at the pool and I wish I would have explored earlier. You do not have to get a service to take advantage of their wonderful changing area/spa rooms. The pool was lovely.
4. This might sound silly, but one of the things I love about a luxury hotel is luxury towels and the Langham delivers big, fluffy, beautiful towels! I also thought the turn down service was a luxurious touch. Mints on my pillow just make me happy.

I would definitely recommend this hotel to anyone looking for a nice stay in Aukland. Here's a quick breakfast tip we received from the concierge- just accross the street (up the ramp and to the left) is a little place called Cafe Crema which has great coffee and lovely breakfast items to go. They also had nice looking sandwiches to take with you for lunch.

  • Stayed: March 2013, traveled as a couple
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Thank DLK26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,180 - 3,186 of 4,411 reviews

Reviewed March 19, 2013

another great stay at the langham and look forward to staying again next march and hopefully this may for 19th wedding anniversay. after previously staying at the the stamford plaza with easy acces to the city staying at the langham and having to take a cab was far mor enjoyable and would recomend the langham to friends and business associates

  • Stayed: February 2013, traveled on business
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Thank thefirstgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlakl, General Manager at Cordis, Auckland, responded to this reviewResponded March 21, 2013

Thank you for your warm words and good to hear you are a regular with us! If you haven’t joined already, we recommend that you sign up to our 1865 Loyalty programme. You can enjoy a great range of loyalty benefits, including free internet, airline partner miles and at senior levels, a complimentary room upgrade. It’s well worth it! We hope we shall be able to welcome you for your anniversary celebrations in May.
Kind regards
Darren Thurlow, Hotel Manager

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Reviewed March 18, 2013

Fine hotel - deserves the 5 star rating.
They really looked after us after a long flight from the USA - we got in really early, they let us use the spa, and got us a room by 10am
The restaurant is very nice (expensive for people from the USA) - but then eating everywhere in New Zealand is expensive for us.
Staff are terrific - Larnie in the restaurant was exceptionally proffession and charming. We were addressed by our names from the get-go.

Room Tip: All the rooms are double glazed and quiet - the higher the better - but it is not a very high traffi...
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  • Stayed: February 2013, traveled as a couple
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Thank Lymebdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

We were in Auckland for two short days preparing to transit back to the United States. The Langham was a perfect hotel with outstanding staff at every station. This hotel is a bit of a walk to the water front. Would definitely recommend a taxi. Our room was somewhat small but very,very nice. The restaurant had a top of the line buffet as well as good ala carte menu.
Once again, as throughout our visit to Australia and New Zealand, service in the restaurant was slow. You really do have to visit with the wait staff and let them know you expectations.

  • Stayed: February 2013, traveled as a couple
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1  Thank gapcmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlakl, General Manager at Cordis, Auckland, responded to this reviewResponded March 21, 2013

Thank you for your positive words about our staff and our restaurant, Eight. We enjoy offering a bespoke service for our guests, and always welcome the opportunity to accommodate the expectations of our guests regarding restaurant and room service. Should you stay with us again, we do have a complimentary shuttle service that visits the waterfront area every half an hour. Our Concierge has details and a timetable.
Kind regards
Darren Thurlow, Hotel Manager

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Reviewed March 17, 2013

We stayed at the Langham for two nights prior to joining our cruise ship. We were upgraded to an executive room, which was very stylish and spacious, with very comfortable bed. Everything was very clean and comfortable. The free shuttle bus to the water front was very welcome, as the hotel is quite centrally based. All the staff were very courteous and helpful - we didnt use the dining room as it seemed quite expensive (we had breakfast one morning which was fine but not exceptional) and we found eating at the watefront gave lots of choice and enjoyment of the lovely weather we had. Expensive but well worth it. (We took the Blue Bus from Auckland Airport which was $l6 each single, but took us right to the front of the hotel very promptly and efficiently)

Room Tip: Only at the hotel two nights so difficult to suggest !
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  • Stayed: March 2013, traveled as a couple
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Thank Wranglers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Stayed twice recently and found everything you'd expect from a hotel of this name and reputation. Staff very friendly and welcoming and concierge particularly helpful. Just be aware that the hotel is about 20 minutes walk from the waterfront and of course 20 minutes back - this time uphill which is fairly steep in places. That said, unless you enjoy walking as we do you don't have to participate since the hotel runs a regular (free) shuttle bus.
Hint - Join their 1865 (loyalty) club - it got us free Wifi access which to be honest is something we now expect to be included in the standard room price but doesn't seem to be here.

Room Tip: Not sure there is a bad one. We were paying the lowest price, got the same room on both occasions an...
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  • Stayed: March 2013, traveled as a couple
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Thank VEROUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Our conference was held in this same hotel we stayed in for 4 days. I must say the convenience and experience given by Langham Auckland makes it easy to decide where to stay when I get a chance to return to this city. It was a pleasant first time in New Zealand, partly due the Langham.
The hotel is located near dining places 2 or 3 streets away, definitely walking distance. The choices offered by the hotel during breakfast and lunch buffet were diverse, even the dairy selection was truly good. Service was consistently warm and attentive. Check-in and check-out service was a breeze. The spacious lobby added to the luxurious feel. No problems experienced in this hotel.

  • Stayed: June 2012, traveled on business
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Thank MaxManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordis, Auckland

Address: 83 Symonds Street | Auckland, Auckland Central, Auckland 1061, New Zealand (Formerly The Langham, Auckland)
Phone Number:
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland Central
#4 Green Hotel in Auckland Central
#4 Business Hotel in Auckland Central
#4 Family Hotel in Auckland Central
#5 Romantic Hotel in Auckland Central
#5 Luxury Hotel in Auckland Central
Price Range: $136 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cordis, Auckland 5*
Number of rooms: 411
Official Description (provided by the hotel):
Designed for guests who value heartfelt service and engaging experiences, Cordis Auckland is located in a lively uptown area, within walking distance of the city’s museum, galleries and shops. The 411 modern rooms and suites are meticulously tailored to your way of life. Thoughtful extras and stylish interiors reveal a genuine attention to detail, with the latest in connectivity including complimentary high-speed Internet (15MBps) and a free-to-use smartphone in every room with a built-in city guide. The contemporary Eight restaurant and sophisticated Lobby Lounge offer stylish places to dine and socialise, while peaceful Chuan Spa and a heated roof-top pool create the perfect urban retreat for guests to relax and unwind. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
Cordis, Auckland New Zealand

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