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“So so”
Review of Cordis, Auckland

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Cordis, Auckland
Ranked #6 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 23, 2012

We stayed at The Langham after flying from the UK arriving at bthe hotel at 9am. We were made to feel welcome and,as i had asked in advance, we were allowed into our room straight away. The room was fairly small but otherwise what you would expect from this class of hotel.
We didn't eat in the evening at the hotel; however we did have breakfast which wasn't a pleasant experience as the eggs and bacon were disgusting.
All in all it was a disappointing stay at what should be a lovely hotel.

  • Stayed: September 2011, traveled as a couple
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1  Thank tabbycat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,784 - 3,790 of 4,412 reviews

Reviewed January 23, 2012

Stayed here on our last 2 nights in NZ at the end of November. A very elegant hotel, the rooms were just lovely and the bed the best ever we have slept in I would have liked to bring the bed home with me. The food was outstanding but we did have a farewell meal with the rest of out party in the Barolo Restaurant this was fine dining at its best.The breakfast buffet was excellent. The location of this hotel is a bit out of the city but a free bus service is provided by the hotel.
The staff were very helpfull.

  • Stayed: November 2011, traveled as a couple
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1  Thank DecerningLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

wonderful and elegant hotel. exceedingly helpful and polite staff. good room service food. huge range of food to choose from at the breakfast buffet. the rooms were well appointed with comfortable beds and good soundproofing.
i stayed for a 4 day conference held at the hotel and the conference food was the best i have ever had.
while some people don't like the location because it is not close to the viaduct, i liked being able to walk over to the Domain for some fresh air and greenery, and you can always catch a taxi or a bus to the viaduct. there are still plenty of options of places to go for dinner that are within an easy stroll.
my only advice for guests staying is to know exactly what you have paid for with your room rate. i knew for certain that mine included breakfast and internet. they tried to charge me for some of the breakfasts and internet when i was settling the bill but when i questioned this they quickly corrected the bill to remove these items.

  • Stayed: November 2011, traveled on business
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1  Thank travellingkiwi_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

Very disappointed with my second stay here after a terrific stay the first time.Asked in advance by emailfor a quiet room on a high floor - ended up being given a room on the lowest floor (floor 2), right next to the lift well and on the same floor as the day spa. They did exactly the opposite of what I asked! When I again questioned at the front desk, I was told that it was indeed a quiet room. I could not believe it when I was then offerred the MacDonalds "upsell" - for an extra $50 , would you like us to upgrade you to an executive room". I did not ask for that!! Very stingy when I asked for an extra water bottle at turn down(they gave me one per room rather than 2), and was told no.
Key card problems and being locked out of room was annoying, food at Eight restaurant was plentiful but of poor quality.

Overall a really poor stay considering my terrific experience previously.
Very stingy behaviour and service I just didn't expect. Considering the organisation which paid for the room uses this as their only hotel in Auckland, I would have thought they would treat a corporate client better.

  • Stayed: January 2012, traveled on business
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1  Thank Luv2travelOzzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

Very elegant hotel, lovely rooms! We had a view of Skytower from our bedroom which made it even more wonderful. The tiles in the entrance transitioning to bedroom was too fine and smooth which caused us to slip a few times. I called the concierge and they immediately brought a rug to cover it which shows how much they care for their guests. Thanks a lot! Get the Breakfast package. The best breakfast in our entire Aus-NZ trip. I would highly recommend this place. If we go back, we will definitely pick Langham over others.

Room Tip: Get the Breakfast package! Dinner & Lunch very pricey. Wouldn't recommend for every day of y...
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  • Stayed: December 2011, traveled as a couple
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Thank RamaDrama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

It is as good as the Ritz or Savoy in England, so enjoy a bit of luxury

Room Tip: No problem, all are good
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  • Stayed: February 2011, traveled as a couple
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Thank DescerningTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2012

Stayed in Club Rooms and not sure what the difference was over 'ordinary rooms'. Same size and nothing special that I could spot.
The location is a taxi ride from the downtown social scene of Auckland - its good for getting out of Auckland as right next to motorway.
Superb spa was its saving grace as it came across as a little bit soulless/dull.

  • Stayed: October 2011, traveled on business
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2  Thank BillyBigTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlakl, Manager at Cordis, Auckland, responded to this reviewResponded January 19, 2012

Dear Billy

Thank you for your review and we are delighted you enjoyed our Chuan Spa. Our Langham Club rooms and Suites offer butler service, pressing of three garments, breakfast, use of the business centre including internet, use of the Club Lounge, complimentary wifi in your room and in the Club Lounge, tea/coffee and homemade treats during the day, and evening canapés and drinks. These rooms are also on our higher floors offering better views.

Whilst our location is not in the financial district, we offer a complimentary shuttle bus throughout the day to downtown. The Langham is within easy walking distance of parks, shopping, cafes, the Auckland Museum, the Art Gallery and the beautiful waterfront.

Darren Thurlow
Hotel Manager
The Langham, Auckland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cordis, Auckland

Address: 83 Symonds Street | Auckland, Auckland Central, Auckland 1061, New Zealand (Formerly The Langham, Auckland)
Phone Number:
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland Central
#4 Family Hotel in Auckland Central
#4 Business Hotel in Auckland Central
#4 Green Hotel in Auckland Central
#5 Romantic Hotel in Auckland Central
#5 Luxury Hotel in Auckland Central
Price Range: $136 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cordis, Auckland 5*
Number of rooms: 411
Official Description (provided by the hotel):
Designed for guests who value heartfelt service and engaging experiences, Cordis Auckland is located in a lively uptown area, within walking distance of the city’s museum, galleries and shops. The 411 modern rooms and suites are meticulously tailored to your way of life. Thoughtful extras and stylish interiors reveal a genuine attention to detail, with the latest in connectivity including complimentary high-speed Internet (15MBps) and a free-to-use smartphone in every room with a built-in city guide. The contemporary Eight restaurant and sophisticated Lobby Lounge offer stylish places to dine and socialise, while peaceful Chuan Spa and a heated roof-top pool create the perfect urban retreat for guests to relax and unwind. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
Cordis, Auckland New Zealand

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