Great location, food fantastic and friendly staff. Having traveled a lot and stayed in many different hotels, the Rydges Auckland rates as a 10 out of 10. A highlight was the breakfast. We will definitely be back.More
- Free Wifi
Great location, food fantastic and friendly staff. Having traveled a lot and stayed in many different hotels, the Rydges Auckland rates as a 10 out of 10. A highlight was the breakfast. We will definitely be back.MoreShow less
Thank you S2221SImarkr for the super awesome pump your fist review !! The team and I look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing
As to be expected from Rydges after previous stays the rooms were brilliant and easy walking distance to lots of restaurants. Dee at reception went above and beyond to assist me with queries I had and was a lovely personality to be greeted by!
Thank you Locationsmatter for your kind comments and review. We are lucky to have such a talented woman like Dee working with us ! I have personally thanked her and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing
Superb location.. a stone throw to reverse bungee and sky tower and casino. Metro Countdown is nearby and lots of food and restaurants. Reception Staffs could be more spontaneous and they look solemn ☹️
Great room otherwise and welcoming chambermaids make the rest all worthwhile
Thank you TsuyoshiToda for your kind comments and review, the team and I appreciate the feeback even the solemn reception staff :-) I have shared your feedback with them and I am sure with some luck we may seem some more spontaneous laugher and joy from them over the coming weeks and months. The hard working every joyful housekeeping team were thrilled for the shoutout we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing
This hotel welcomed us - Dee was amazing booking us in and despite our booking being for the day before soon had everything sorted even though virtually 100% full. service was excellent. Was lovely to return to the hotel after dinner to find a welcome back platter with a bottle of wine - first stay for us in the Auckland, however we have stayed numerous times in Wellington, Christchurch and Sydney Rydges - always a consistently excellent experience.
Thank you wontoksmith for your kind comments and review - we are grateful to have the very talented Dee working with us. I have personally thanked her for her efforts and we look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing
It's centrally located which makes getting to restaurants easy. There are some great staff who go out of their way to offer good service. The reception staff, honestly could not be bothered. We arrived early after a 30 hour trip and they wouldn't let us check in early. I get it, they weren't ready, we were early, but they couldn't do anything for us AT ALL before 2 pm. Not only did they tell us we were SOL, they really didn't offer any alternatives. We got more help from the i desk. Who was super helpful by the way. We talked to other tourists who said they also had grueling trips and their hotels were happy to let them check in early.
Thank you AdventureSeeking for taking the time to share your experience. I am sorry that your arrival to the hotel was impacted by the lack of empathy and attention of the team on the front desk. I did look into the day of your arrival and unfortunately there was very little movement in and out of the hotel and that impacted our ability to be able to get a room ready ahead of our usual check in time. I will however ensure that the team acknowledge how better communication and awareness to your long journey would have enhanced the experience. We hope you manage to have a great stay in our awesome country with a safe trip home. Kind Regards, James Billing
The room was lovely, a bit small but that's ok, we were on the 5th floor facing sky tower. Brekkie had so many options, valet parking is worth it. Friendly and helpful staff, very clean room. Rydges is great! We always opt to stay at Rydges because of the great service.
Thank you traceyaralder for your kind comments and feedback. The team and I were thrilled to welcome you back to the hotel and we sincerely do appreciate your loyalty. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing