Arrived late evening after a delayed flight. Staff were friendly enough, but no offer to help me with luggage to my room. Upon entry to my room, the electricity was not operational at all, and the room (and entire floor) had a musty smell about it. After going back to reception, the staff went to the room and advised that the electricity was now fixed, and that the room would cool down "after about half an hour or so". The electricity was fixed, but the main light in the room continually flickered between off and on, and the room was still very musty. There was no offer of moving me to another room. I did go back to reception and request to be moved, and was finally given a room that was more acceptable. This room did have flickering lights though, which may be a side effect of the renovations that were being conducted at present.
There was no option of breakfast in the room and the room service menu is limited. The full buffet breakfast at NZD 31-00 per head was limited in choices, and overpriced. The restaurant is temporary until completion of the renovations.
The hotel is centrally located, but is off the main streets, and the outlook is over the back alleys.
I would say stay clear of this hotel at least until the renovations are completed.
- Official Description (provided by the hotel):
- Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more less
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- Also Known As:
- Rydges Auckland Hotel Auckland Central
- Rydges Hotel Auckland
- Auckland Rydges Hotel
- Rydges Auckland New Zealand