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“Excellent value for money”
Review of Rydges Auckland

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Rydges Auckland
Ranked #15 of 67 Hotels in Auckland
Certificate of Excellence
Auckland, New Zealand
1 review
“Excellent value for money”
Reviewed December 11, 2013

Maybe the in some of the room the view is not the best, but overall I think it's one of the greatest hotel in Auckland. Refurbished, comfortable, friendly staff, nice rooms. i love staying here. Compare it to some of the other same star properties Rydges Auckland is the best of them. I can definitely recommend it to anyone.

Room Tip: We normally try to stay away from the elevator.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neodita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Auckland, General Manager at Rydges Auckland, responded to this review, January 12, 2014
Thank you so much for taking the time out to write your review on Rydges Auckland, it is very much appreciated and I hope it is not too long until we can welcome you back once again.
Kindest regards,
Quenton
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (408)
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Liverpool, United Kingdom
Level 6 Contributor
167 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 10, 2013

We stayed at this city centre hotel for 2 nights before embarking on our journey home. The hotel is ideally situated just a short walk to the harbour and only a 200 yards from the Sky tower. The hotel is very modern and what you would expect from a 4 star city hotel. The rooms were very clean and all the staff were extremely helpful and friendly. We too advantage of the 10 per cent discount for eating dinner at the hotel. We were pleasantly surprised. The restaurant was excellent.

Room Tip: The hotel has 14 floors. So if you don't like heights ask for a room on one of the lower floors...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Auckland, General Manager at Rydges Auckland, responded to this review, December 16, 2013
Thank you John and Viv, I hope you had a wonderful time exploring New Zealand before heading back home. Your review is just lovely and I am so pleased you enjoyed your stay with us, we loved having you. Thanks also for mentioning our stk Lounge Bar and Restaurant, the food is fabulous and well worth a visit when staying in town.
I hope you decide on another New Zealand trip soon, we would love to have you back and there is always more to see.
Warm regards,
Quenton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 9, 2013

I travel to Auckland few times a year and always stay at different hotels. Rydges Auckland is located in the center of CBD Auckland and only a minute walk to Skytower, Intercity coach stops, supermarket, shops, and restaurants but the inside of hotel/room was always quiet. The hotel is actually modern looking and my room had modern facilities as well. I felt comfortable to be staying at Rydges with friendly and professional staffs and modern room. I will stay at Rydges in Auckland again.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank kody11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Auckland, General Manager at Rydges Auckland, responded to this review, December 16, 2013
What a lovely review, we certainly appreciate you sharing your experience with us and others of your recent stay at Rydges Auckland. Our location is fantastic with everything like attractions, shops, restaurants and transport right on our doorstep.
Thank you for your review, we look forward to welcoming you back to the hotel again very soon. We especially love your review title..
Kindest regards,
Quenton
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Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 8, 2013 via mobile

Stayed for a couple of nights and enjoyed the experience. Nice quiet room with good natural light. Clean and neat with good facilities either in the hotelier nearby.
Good sized room.
Llllllllllllllllllllllllllllllllll

Stayed December 2013, traveled on business
Helpful?
1 Thank Eric3853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Auckland, General Manager at Rydges Auckland, responded to this review, December 16, 2013
Thank you so much for your lovely review, I am so pleased you had a wonderful experience with us during your recent stay and I hope your next isn’t too far away.
Kindest regards,
Quenton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester
Level 5 Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 7, 2013

Spent two nights after a long flight from the UK great rooms superb bathroom, and a great view off the Sky Tower next door , you could view folks sky jumping off the tower from the bedroom, food could not fault it , great place to get around the City.

Room Tip: ask for a room with a Sky tower view.
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TezFoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Auckland, General Manager at Rydges Auckland, responded to this review, December 16, 2013
It certainly sounds like you had a great experience with us during your short stay in Auckland, did the view of the Sky Jumpers tempt you in trying it for yourself? It’s something I have been meaning to do but something always (conveniently) comes up...
Thank you so much for your wonderful review and I hope we have the pleasure of welcoming you back to Rydges Auckland again very soon.
Kind regards,
Quenton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 7, 2013

We stayed here for two nights pre cruise and were satisfied with the room and checkin and location. The problem arose when checking out, what looked like half the entire hotel wanted to check out at the same time. This was made worse by the arrival of the disembarking cruise passengers wanting to check in ! There did not appear to be any extra staff to deal with the masses of people all with luggage. Not well enough organised.

  • Stayed November 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PennyLane77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Auckland, General Manager at Rydges Auckland, responded to this review, December 16, 2013
Wow, I hope you had a wonderful time on your cruise. That’s something I would love to do with my wife sometime in the future. Thank you for your review, I apologise for the delay in your check out and I hope this did not hinder your arrival for your cruise.
Warm regards,
Quenton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 6, 2013

The check-in process was fast and easy. I was surprised that I wasn't offered the opportunity not to join their loyalty program though, as that seems to be standard when you don't already have that number on the booking.
I stayed in a Deluxe Harbour View Room, although the harbour view was minimal. Most of the view was of an apartment block that was on the opposite side of the road.
The linens are in desperate need of being replaced. The pillow covers are turning yellow, and the bed sheets, were in places, literally threadbare, and the bed sheets still had little black hairs on them. Not what I would have expected for this type of establishment.
If I can continue to be critical, for a deluxe room, the furnishing wasn't exactly great. There was mismatched furniture - most things were of a dark wood, but even then they didn't match, and then this odd, modern glass desk which didn't fit in at all. A single piece of artwork in the room, while other main walls remain bare. It doesn't affect the quality of the stay at all, but it goes to speak to the attention to detail (or lack thereof).
One of the main reasons for staying at this property was the great location in that it was quite central and within walking distance to most of my meetings. However, there was significant rain during my stay, which isn't totally out of the realms of possibility in Auckland, however there were no umbrellas in the hotel room, and none at reception - sorry sir, but we're all out. Seriously?? This was not just on one occasion, but on consecutive days. Simply amazing. I have serious reservations about staying there again, especially when there are other hotels for a comparable price.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MattC_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges_Auckland, General Manager at Rydges Auckland, responded to this review, December 16, 2013
Thank you so much for taking the time to review your recent stay with us. We love hearing from our guests as your thoughts and suggestions often bring to light what we may be missing and what you think would make your stay with us more enjoyable. And you are right, it may be time to order in some new umbrellas, you only notice just how many go missing on a rainy day when the next one comes and there now aren’t enough to go round – I do apologise for that.
I hope on your next stay with us you find some lovely improvements and have a much more enjoyable stay.
Kindest regards,
Quenton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Auckland

Property: Rydges Auckland
Address: 59 Federal Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Auckland
#14 Luxury Hotel in Auckland
#15 Family Hotel in Auckland
#18 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Rydges Auckland 4.5*
Number of rooms: 267
Official Description (provided by the hotel):
Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more   less 
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Also Known As:
Rydges Auckland Hotel Auckland Central
Rydges Hotel Auckland
Auckland Rydges Hotel
Rydges Auckland New Zealand

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