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“Reasonable city location for a quick stopover, but a tired facility in need of refurbishment” 3 of 5 bubbles
Review of Quest Auckland Serviced Apartments

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Quest Auckland Serviced Apartments
Ranked #20 of 107 Specialty Lodging in Auckland
Stafford, United Kingdom
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Reasonable city location for a quick stopover, but a tired facility in need of refurbishment”
3 of 5 bubbles Reviewed January 13, 2011

Rooms were a bit grubby and the kitchen area was missing some basic utensils. Whole block is in need of a refurbishment. Adequate for a brief city centre visit, but wouldn't recommend it for a longer stay.

  • Stayed December 2010, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Gra50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

Traveler rating
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    11
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Mount Maunganui, New Zealand
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 13, 2010

The Quest is a great spot to explore downtown Auckland from, with Queen Street right at your doorstep. One of the best features for the location is the free parking - even if some of the parking spaces are fairly tight. The rooms are spacious and clean, and the staff were friendly and helpful. The breakfast service was fairly basic but sufficient.

  • Stayed September 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BandH78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
87 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed May 12, 2010

I stayed here as one of the organisers of an international group and the staff were just amazing. They photocopied, printed, gave directions and helped out in every way they could which made things a lot less stressful for us organisers. The room was a little tired and the area outside my room smelt of smoke, but it was great to have kitchen and laundry facilities and plenty of room to spread out. I really only have two criticisms - I couldn't drink the coffee in the restaurant (but you can get excellent coffee at the little caravan over the road) and the internet was too slow and unreliable when we all got on in the evening to catch up with our work. However for location and especially the staff, a big thumbs up from me!

  • Stayed April 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KKatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 8, 2010

This was a very clean and comfortable stay.. I had two nights here and will be back. The room was warm and soft music was playing tosoft lighting which was plesant to walk into. Cafe staff were a little over familiar and chatty but it was nice as I was dining by myself. The room was clean enough, just the toilet was a little dirty but all in all a great place to stay. Parking was good and internet was fast enough for my needs.
Booked through wotif and was told by reception staff on departure to keep an eye out on the hotels own website as often cheaper. Thumbs up!!

  • Stayed May 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alwaysawayinnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
2 reviews
3 of 5 bubbles Reviewed February 12, 2010

I couldn't stay at my usual hotel as the city was chokers so this hotel was my best option. To be honest I was a bit spectacle when I booked but I have to say I don't mind staying here. Its definitely not the ultra modern hotel but the room had everything i needed. Check in was simple and check out was quick, bed was comfortable (very important for me). So no fuss and wouldn't mind staying here again.

  • Stayed February 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Markusinthemiddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed January 26, 2010

staff were friendly and helpful, the location is ideal for city access. However, despite being a smoker myself, the room (non-smoking by all the signs) stank of smoke which hasn't gone in 3 days of being in here. I smoke outdoors only.

Sheets have stains and blanket has what looks like food scraps stuck to it.

a shame...

  • Stayed January 2010, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ropate01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samoa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed December 5, 2009

After turning up to the International YHA nearby and finding they'd screwed up my online booking and didn't have a bed for me, I walked over to Quest to be welcomed by a friendly and helpful receptionist. So the Quest room cost more than a YHA bed, but I thought it was worth it.
The room was clean and comfortable. On a longer trip I would have used the washing machine, dryer and cooking facilities.
The buffet breakfast was good. I mentioned to the receptionist that I would be leaving very early on my last morning, so it was a pleasant surprise to find cereal, bread and juice in my room the last evening.
The hotel is in a good location, maybe a 15 min walk from the wharf, and the airport bus stops nearby.

  • Stayed December 2009, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank malie_387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Auckland Serviced Apartments

Property: Quest Auckland Serviced Apartments
Address: 363 Queen Street | Auckland CBD, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #20 of 107 Specialty Lodging in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Auckland Serviced Apartments 4*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to Quest Auckland Serviced Apartments. Quest Auckland is a brilliant accommodation choice for travelers and families as it is situated in the heart of Auckland's Central Business District within walking distance of the Aotea conference exhibition centre, Auckland Town Hall, Civic Theater, Sky City and the best restaurant and shopping districts. Our surprisingly quiet central location on Queen Street is also close to government offices,universities and a short drive gives you easy access to Auckland's motorway network and outlying suburbs. The serviced apartments also have fully equipped kitchens & laundry facilities, private balcony and room control air conditioning. Our onsite restaurant serves breakfast and dinner and we have offsite gym facilities offered complimentary to guests. On site car parking is also available at a seperate cost. Our warm reception team are available 24 hours for assistance and are able to assist with concierge services as well. ... more   less 
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Also Known As:
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Hotel Auckland
Quest Auckland Serviced Apartments New Zealand

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