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“room with no view”

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Stamford Plaza Auckland
Ranked #14 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Miami Beach, Florida
1 review
“room with no view”
Reviewed June 18, 2010

The Hotel was fine, nice lobby, nice service, good location. They do charge for parking which is frustrating. The rooms were comfortable, bathroom was very nice. Comfortable beds and pillows.
Only problem was the state of the windows. It was so dirty it made the room feel dirty. The sunset made it worse and we ended up having to close our curtains before sunset.
Clean your windows! would be my advise.
I would stay there again.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flopwedge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StamfordPlazaAkl, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, June 23, 2010
Many thanks for your comments. It was great to hear that you enjoyed your stay and liked our lobby and room.
I am pleased to be able to tell you that we have just started our biannual cleaning of windows and hope to get this done in a quick and timely manner (seems that we probably should have got this underway a little earlier this year and sorry that it had a negative impact on your stay with us).
We hope to see you again soon.
Warm regards,
Edwin Saldanha
Guests Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,964 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 18, 2010

The room was gorgeous - a huge bathroom and bathtub, a big bed and a nice view. But most importantly, the concierge was top notch. We had issues with a replacement credit card that we had Fed Ex'd to the hotel and the concierge totally took control and handled the situation for us. He was on the phone with FedEx several times a day managing the issue and holding them accountable for a standard of service. We also had issues with our car rental company, Jucy Car Rentals - like they didn't show up for our appointment...twice. And he again took control of the situation. He was so helpful in every way. He also gave us a bunch of recommendations for our roadtrip to the South Island along with brochures and maps. We were glad to have him!

The only complaint is the cost of the food, parking, and internet, but I suppose that's to be expected with this calibur of hotel.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ktjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Admir_Mullaaliu, General Manager at Stamford Plaza Auckland, responded to this review, July 27, 2013
Dear Valued Guest,

Thank you for your Trip Advisor review.

Stamford Plaza Auckland team looks forward to welcome you back soon.

Best regards
Admir Mullaaliu | Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW SOUTH WALES
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2010

Stayed here for 2 nights and thoroughly enjoyed this Hotel. The Rooms were very spacious and it was quite convenient to the waterfront.

Stayed May 2010, traveled as a couple
Helpful?
Thank GAYLEBAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Admir_Mullaaliu, General Manager at Stamford Plaza Auckland, responded to this review, July 27, 2013
Dear Valued Guest,

Thank you for your Trip Advisor review.

Stamford Plaza Auckland team looks forward to welcome you back soon.

Best regards
Admir Mullaaliu | Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
S.E. Asia
Level Contributor
102 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed April 30, 2010

First time staying in a hotel in Auckland. This was rated 5 star but in any modern Asian City it would only merit 3 at best. This is a very old worn out property. Location is excellent which is a major plux but there are quite a few hotels in the area. Rooms are in dire need of refurbishment, internet is antiquated and not included (spent hours sorting this out). The room is about as basic as any chain hotel can be totally lacking in character. Most uncomfortable pillows and hard beds pushed together to make a king. Only the bathroom was up to scratch being large with good free standing shower. We have no idea if this is as good as it gets in Auckland but if it is the situation is desperate.
I would take my chances on another choice should we return.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wine_Merchant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, July 5, 2013
Dear Valued Guest,

Thank you for your review, we appreciate your feedback and whilst on this occasion we did not meet your expectations we hope to meet if not exceed your expectations in the future.

We look forward to welcoming you back.

Best regards
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coastal northeast Florida
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 29, 2010

The Stamford Plaza is a great place to stay while commencing a trip around NZ if you are flying into Auckland from the US. When we arrive in NZ, it takes us a day or two to get over jet lag and to get our our cell phone and rental car sorted. This property is conveniently located to the services and shops we need without having to drive the roads yet. The waterfront and good restaurants are within a short walking distance.

When we arrived early in the morning, our room was not ready, but an upgraded room was made available within a couple of hours (well before normal check-in time.)

The staff is very friendly and helpful (Daniel Marsh stands out as very professional and helpful) . The rooms and bathrooms are clean and comfortable. Free internet is now available off the lobby.

This is the second time we have stayed here and we highly recommend it as a place to begin your NZ experience.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobbiehpvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Admir_Mullaaliu, General Manager at Stamford Plaza Auckland, responded to this review, July 27, 2013
Dear Valued Guest,

Thank you for your Trip Advisor review.

Stamford Plaza Auckland team looks forward to welcome you back soon.

Best regards
Admir Mullaaliu | Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 27, 2010

Only stayed one night but would have stayed longer had we known the quality of this hotel. Room was very spacious and had loads of storage.The bathroom was great. Breakfast had everything you could think of and more, staff were very helpful. Would definitely recommend this hotel.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chip8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Admir_Mullaaliu, General Manager at Stamford Plaza Auckland, responded to this review, July 27, 2013
Dear Valued Guest,

Thank you for your Trip Advisor review.

Stamford Plaza Auckland team looks forward to welcome you back soon.

Best regards
Admir Mullaaliu | Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane Australia
Level Contributor
103 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 16, 2010

The Stamford Plaza is a typical 4-5 star hotel in the middle of Auckland.

The superior rooms ( which we had) are located on the lower floors and are both of a good size and comfortable. The bathroom with both a shower and bath was huge.

The breakfast was great with almost everything you could ask for and everything was fresh and tasty!

Service was good.

The location was near the Auckland waterfront and ferry terminal.

We were lucky that our package included valet parking.

I would not hesitate staying there again.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FreqFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Admir_Mullaaliu, General Manager at Stamford Plaza Auckland, responded to this review, July 27, 2013
Dear Valued Guest,

Thank you for your Trip Advisor review.

Stamford Plaza Auckland team looks forward to welcome you back soon.

Best regards
Admir Mullaaliu | Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Auckland

Property: Stamford Plaza Auckland
Address: 22 - 26 Albert Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Auckland
#13 Business Hotel in Auckland
#13 Luxury Hotel in Auckland
#14 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:5 star — Stamford Plaza Auckland 5*
Number of rooms: 286
Official Description (provided by the hotel):
World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. Please note that construction on the city rail link project is underway on Albert St. Stamford Plaza Auckland remains accessible to vehicles and pedestrians, all day, every day. Albert St remains open in both directions throughout the CRL upgrade. However it is limited to one way in each direction. ... more   less 
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Also Known As:
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland New Zealand

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