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“Usual Stanford high standard” 5 of 5 bubbles
Review of Stamford Plaza Auckland

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Stamford Plaza Auckland
Ranked #14 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Oxford
Level Contributor
347 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“Usual Stanford high standard”
5 of 5 bubbles Reviewed March 24, 2012

We stopped off for two nights only but were very satisfied with the high standard of the room and service and its also very well located in the centre on a main shopping street yet also very close to the harbour facilities and entertainment.

  • Stayed May 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank debcox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryln G, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, March 25, 2012
Hi debcox,

We are so pleased that you enjoyed your two night stay with us last year!

We hope that you will be able to make another trip to this side of the world sometime soon as we would be delighted to host you in our hotel again.

Best regards,
Cheryln Goh
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,755 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
Liverpool, United Kingdom
Level Contributor
148 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed March 24, 2012

Great hotel, bit dated but very well kept rooms. The room service was very nice, the food was good, they even charged it to the wrong room but I couldn't let them not charge me. The bathrooms are nice (but once again dated but well kept). The beds were comfortable and lots of various pillow types are available to aid in that. The location is good not far from all the main shopping, Skycity or the Viaduct. Not cheap but definitely worth it as long as you are not unlucky.

Some of the staff were great but they messed up a booking for a shuttle for my flight which caused a lot of hassle. It was a shame because everything else here was lovely.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank LiverpoolSt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryln G, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, March 25, 2012
Hi LiverpoolSt,

Thank you for your feedback on your most recent stay with us.

We do regret the mishaps that you encountered while you were staying with us but we are pleased that our team were able to resolve the issue in the end.

Our hotel currently has plans for our accommodation rooms to undergo soft refurbishments in the near future so we hope that the next time you come back to stay with us, you will notice a more positive difference in our product.

Thank you again LiverpoolSt.

Best regards,
Cheryln Goh
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed March 20, 2012

The Stamford is just a great hotel. The staff are so helpful, the meals are really nice and the overall decor and comfort is really good. I think they must have had a change in management as I have stayed before and it was nowhere near as good as this. Well done to the management, I always say staff make a hotel, and this one has terrific staff. In fact I highly recommend this hotel

Room Tip: My room was on a higher floor, but all rooms are double glazed and I am quite sure they are all quie...
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank missy88sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryln G, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, March 22, 2012
Hi missy88sydney,

Thank you for your great feedback about your recent stay with us!

Yes, we are particularly proud of the team that we currently have here at the Stamford Plaza and we do strive to pass along our positive vibe to our guests to ensure that their stay with us is extra special - we're very happy that you felt this when you stayed with us.

We hope that you will be able to make another trip back to stay with us soon.

Best regards,
Cheryln Goh
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
179 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed March 13, 2012

I have to stay in Auckland often on business and this is now my hotel of choice.
The rooms are comfortable in an old-fashioned way. The location is perfect for most activities, being only a short walk to the ViaDuct and other attractions.
I'm due back there in a few weeks and look forward to my stay.

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ozgypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryln G, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, March 14, 2012
Hi ozgypsy,

We are absolutely delighted to hear that we are now your preferred hotel of choice whenever you come into Auckland on business! Our location, product and customer service definitely set us apart from the other hotels around Auckland central.

We will definitely look after you the next time you come to stay with us and look forward to welcoming you back again.

Best regards,
Cheryln Goh
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 12, 2012

We booked a last minute one night stay for 30 Dec, just to get away from the incessant rain in Northland & what a blessing it was! We arrived early, great valet parking & excellent reception service plus our room was also ready & very nice indeed. After some retail therapy (the hotel has a marvellous location in the CBD) we had a lovely swim & spent ages sitting in the huge comfy lounge chairs by the pool looking at the fabulous view over the city. It was raining again later, so we ate at the Grasshopper restaurant in the hotel, before going out again. Really lovely food, good value & service very attentive. After a wonderful sleep we had a lazy breakfast & decided to stay another night, but sadly the hotel was full so we had to go home! Hopefully we will come back after Easter for my birthday & upgrade to a suite......

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FluffNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryln G, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, March 12, 2012
Hi FluffNZ,

Thank you for sharing your fantastic experience at our hotel with us!

We're so pleased to know that we were able to provide the break that you wanted from the rough weather up north and that we managed to exceed your expectations with our product, customer service and location.

If you do head back during our Easter break, please feel free to contact me directly and I will do my best to see if we can offer you something extra special when you come to stay here with us again!

Have a wonderful birthday regardless FluffNZ and we look forward to welcoming you back to our hotel soon.

Best regards,
Cheryln Goh
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TAURANGA NZ
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed March 9, 2012

A good quality hotel, one of my preferences in Auckland. Reasonably priced & located in the central business district and very close to the harbour water front. Easy flat walk to many attractions and restaurants and bars. Hotel is reasonably modern and offers a comfortable and relaxed atmosphere, not to big. Parking over night $30.00 - reasonable for Auckland. The pool, suna and gym are great.
I think this hotel is suitable for business, couples & solo travellers.

Room Tip: End rooms are larger but all are of a reasonable size. Ask what their special offers are, they ofte...
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  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MEANDMEX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryln G, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, March 11, 2012
Hi MEANDMEX,

Thank you for taking the time to share your feedback of our hotel with us.

We are very pleased that your enjoyed your stay with us so much and it sounds as though our hotel's location was perfect for you to explore all around Auckland city including our famous waterfront attractions and natural beauty in Auckland.

We're also pleased that you had some time to enjoy our Recreation Centre including our spa and gym.

We hope that you will be able to return to stay with us again very soon MEANDMAX.

Best regards,
Cheryln Goh
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thames, New Zealand
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 5, 2012

While Albert street itself isn't that attractive, the Stamford has great, large rooms, excellent fit out and service. Really can't fault it.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ururoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryln G, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, March 6, 2012
Hi ururoa,

It is such an honour to us that you think we are the "pick of Auckland hotels" - we are very happy that you enjoyed your stay with us so much.

We hope that we will be able to return the honour of welcoming you and your partnet back to stay with us again soon!

Best regards,
Cheryln Goh
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Auckland

Property: Stamford Plaza Auckland
Address: 22 - 26 Albert Street, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Auckland
#13 Business Hotel in Auckland
#13 Luxury Hotel in Auckland
#15 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Auckland 5*
Number of rooms: 286
Official Description (provided by the hotel):
World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. Please note that construction on the city rail link project is underway on Albert St. Stamford Plaza Auckland remains accessible to vehicles and pedestrians, all day, every day. Albert St remains open in both directions throughout the CRL upgrade. However it is limited to one way in each direction. ... more   less 
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Also Known As:
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland New Zealand

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