Stayed two nights in mid-February 2013 on business. Arrived in the morning well before normal check-in time but was in my room within minutes - excellent. Free internet is available in the foyer even before check-in and then at a higher speed once checked in as a guest - a hotel that understands that business people do want simple immediate wi-fi access and gives it to them - excellent.
My room was nothing special but I was hardly in it anyway, breakfast was good but again nothing above what I would expect in a hotel of this level.
The gym is very good and the lap pool the something special I was looking for. The other bonus for me was that being from a different timezone - 5 hours out - I was still able to dine on freshly cooked restaurant meals at say, 2am local time in the adjoining SkyCity Casino without leaving the building - excellent.
My only criticism would be that the place, being a Casino hotel, does service the needs of casino gamblers who I observed here to be intense, driven, single purpose type people who are unforgiving of anything that delays their pursuit of that big win - and the staff have to deal with this sort daily. If the staff despite their professionalism, seem to you a little on edge, tightly strung or even defensive I feel I know why.
- Official Description (provided by the hotel):
- Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more less
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- Also Known As:
- Sky City Hotel
- Skycity Grand Auckland
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland, New Zealand