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“Good hotel, close to the Cassino”

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SKYCITY Grand Hotel
Ranked #4 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersGold level
Reviewed September 26, 2012

It is a excellent place if you are looking for fun long time. Just a bridge from the Cassino and several restaurants, a lot of commodity. It is not a 5 stars hotel, but have a good Gym and Sauna and also Pool. City view is not a good view (only the other building in front) but the other side is good, as you see the Tower Skycity and in high floors, can see the Marina. I will be there again. Ah, free internet.. .

Room Tip: Not te city view, other side is better view. Also romantic.
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  • Stayed: September 2012, traveled on business
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Thank MarcosKinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison B, Front Office Manager at SKYCITY Grand Hotel, responded to this reviewResponded September 30, 2012

Dear MarcosKinz,

Thank you for taking the time to review SKYCITY Grand Hotel on TripAdvisor.

I was pleased to read that you found staying with us fun. We offer various views from our hotel rooms - City Views (of Auckland City) and Harbour Views (of the surrounding Harbour). Both room categories are available to be booked directly on our website.
I was also glad to hear that you enjoyed the free interet - this is included in selected rooms rates - currently available on our hotel website.

If you are planning another trip to Auckland, please do not hesitate to contact me directly, so that I can arrange your reservation for you.

Thank you again for your feedback, and we look forward to welcoming you back to SKYCITY Grand Hotel soon!

Kind Regards,

Colette Leonard | Front Office Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz

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1,880 - 1,886 of 2,586 reviews

Reviewed September 26, 2012

My husband and myself had a wonderful night at the Grand. The room was excellent with lovely harbour views as we were upgraded. We had stayed once previously and were a little disappointed but this time certainly made up for it. The staff and surroundings are first class and everyone was very courteous. We will certainly stay at the Grand again. Thank you to Alison for making it extra special.

  • Stayed: September 2012, traveled as a couple
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Thank Lou1985115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded September 27, 2012

Dear Lou1985115

Thank you so much for posting your review.

I am thrilled you enjoyed your stay (and our wonderful views) and that we impressed you with our hotel and customer service following your last stay.

I do hope that you return to The Grand Hotel and please do not hesitate to contact me to and I will be more than happy to assist you with your booking.

Kind Regards


Alison Borland l Guest Relations Manager l SKYCITY Grand Hotel
Alison.Borland@skycity.co.nz

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Reviewed September 26, 2012

Skygrand is perfecte hotel. For sure the room was ver nice, very clean and comfortable, which is very thankful after so many days travelling for work- Staff was very nice, and food & drinks very good also. Nearby there are lots of restaurants and bars. Just at the same hotel or at the corner you can find several very top selection ones, and also any kind of option in the streets around (there is for example a nice area in Elliot street, called Elliot Stables with several options in the same building to choose). I would definitelly stay in the same hotel, when visiting again Auckland.

  • Stayed: August 2012, traveled on business
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Thank Disbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison B, Front Office Manager at SKYCITY Grand Hotel, responded to this reviewResponded September 30, 2012

Dear Disbot,

Thank you for taking them to review SKYCITY Grand Hotel on Tripadvisor - your wonderful feedback and comments are much appreciated!

We are definately in a great location when in comes to choosing places to eat and drink - we have over 20 restaurants and bars with the SKYCITY site as well. I will be sure to pass your feedback on to our staff - we love receiving wonderful comments about them.

If you are ever in Auckland again, please do not hesitate to get in touch with me directly, and I would be happy to arrange your booking for you.

Thank you again for your feedback and we look forward to welcoming you back to the SKYCITY Grand Hotel again soon!

Kind Regards,

Colette Leonard | Front Office Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz

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Reviewed September 20, 2012

This is the second time I stayed here and will be the hotel I will stay for every of my visit to Auckland. From friendly and cheerful doorman to professional and efficient front desk. Booked a 3 nights stay with wifi/Internet package at very very reasonable price for this grand hotel. Walking distance to shops and plenty of eatery choices. Highly recommended for business, leisure and family. Couple of pubs outside the hotel entrance and though can be rowdy, it does not bother at all once you step into the lobby.

  • Stayed: September 2012, traveled on business
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Thank seira1404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded September 23, 2012

Dear seira1404

Thank you for taking the time to post your recent review following your stay at The Grand Hotel.

It was wonderful to read that The Grand Hotel is now your hotel of choice when visiting Auckland. We are ideally located and in addition to the superb choice of restaurants and bars that SKYCITY has to offer, there are many within walking distance.

We look forward to welcoming you back on your next visit to Auckland.

Kind Regards


Alison Borland l Guest Relations Manager l SKYCITY Grand Hotel
Alison.Borland@skycity.co.nz

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Reviewed September 18, 2012

It has been a few years since we stayed here and it was even better than we remembered. A very nice room, friendly and helpful staff, a great location and amazing restaurants. There are several outstanding restaurants and bars - some inside the hotel and others just outside the door. You can try food from NZ's top chefs - and it is amazing. We have been to Dine and Bellota previously and this time we tried Depot, which like the others, was fantastic. You don't have go far if you don't want to, but the hotel is in a great location for exploring Auckland further.

  • Stayed: September 2012, traveled as a couple
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Thank thewright1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded September 23, 2012

Dear the wright1

Thank you for taking the time to post your review on TripAdvisor, I am delighted that you chose to stay with us again.

I can only agree with you that we have a wonderful wide selection of restaurants and bars to choose from and pleased that you took the time to visit our award winning “Depot”.

We look forward to welcoming you to The Grand Hotel in the near future.

Kind Regards


Alison Borland l Guest Relations Manager l SKYCITY Grand Hotel
Alison.Borland@skycity.co.nz

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Reviewed September 5, 2012

We loved our stay at the Sky City Grand. Not only because we had got off a long flight form LA and they allowed us to check in at 7:30am but because the rooms and services we superb throughout our stay and its a perfectly located hotel for seeing the sights of Auckland City.

  • Stayed: April 2012, traveled as a couple
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Thank catfow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded September 11, 2012

Dear catfow

Thank you for taking the time to post your review on TripAdvisor.

I am delighted our team were able to accommodate you prior to our standard check in and you enjoyed all that SKYCITY has to offer.

We look forward to welcoming you back to The Grand Hotel if you return to Auckland, enjoy the remainder of your stay in New Zealand.

Kind Regards


Alison Borland l Guest Relations Manager l SKYCITY Grand Hotel
Alison.Borland@skycity.co.nz

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Reviewed September 5, 2012

Very posh hotel and very affordable. Lovely and helpful staff. Loads of excellent restaurants to choose from. We had dinner at the Depot. Lovely food similar to a taps. The service was great and the waiter were very knowlegeable. A great night.

  • Stayed: August 2012, traveled as a couple
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1  Thank KalahariAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison B, Front Office Manager at SKYCITY Grand Hotel, responded to this reviewResponded September 30, 2012

Dear KalahariAustralia,

Thank you very much for taking the time to review SkyCity Grand Hotel on TripAdvisor.

I was delighted to read that you had an enjoyable stay with us. We pride ourselves on customer service, and I was pleased to read that our staff were helpful! We have over 20 restaurants and bars for our guests to choose from - including the award winning Depot - it is a wonderful restaurant, and very popular! I will be sure to pass your comments on to the team at Depot.

Thanks again for your feedback and we look forward to welcoming you back to The Grand hotel again soon!

Kind Regards,

Colette Leonard | Front Office Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland Central, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Auckland Central
#1 Green Hotel in Auckland Central
#2 Spa Hotel in Auckland Central
#3 Luxury Hotel in Auckland Central
#3 Romantic Hotel in Auckland Central
Price Range: $165 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Official Description (provided by the hotel):
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand

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