We recently stayed in this hotel with two small children. Many thanks to Rachel the manager who still found us a room and even upgraded us on the second night after our helpful travel agent cancelled our booking. We arrived at 6pm with 2 tired children to be told we had no room, and read the email from the travel agent. She could see that we were very upset and even called all the other hotels on our itinery to ensure our bookings were correct.
Fab customer service and excellent rooms
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- Also Known As:
- Quay West Suites Auckland Hotel Auckland Central
- Quay West Hotel Auckland
- Quay West Auckland
- The Sebel Quay West Auckland New Zealand