I am staying at this hotel currently , booked for 5 nights. The service was good initially, with check in a breeze. I was asked to provide my credit card for any charges which is pretty normal. However, the next thing I know I am being charged for all my nights stay. I had booked my hotel stay through an agent who had paid for my hotel stay and so I could not figure out why I was being charged double. I was told by reception that it was a holding deposit that I need to pay, which would be fine unless you are told right from the beginning, which I was not. That sort of soured my stay at the Pullman.
Overall, the room is nice and comfortable, however, it is old fashioned and needs updating. The entertainment system is a joke with 10 channels and old movies being offered. Housekeeping is really good and they do work hard in keeping the room nice and tidy. The bed is very comfortable to sleep in and since I was on the higher floor, a nice view as well.
The fitness center and the sauna, pool and jacuzzi were really good. However, there needs to be someone who needs to tell children specifically not to jump and scream in the pool when people are swimming (its a 3 lane pool). The bathroom is decent and clean but needs updating. The water pressure is not great. The hotel is walking distance to the CBD which is great, specially when you would like to eat food outside. I would stay here again, however it would be great if the management informed people about the billing.
- Official Description (provided by the hotel):
- With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more less
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- Also Known As:
- Pullman Auckland Hotel Auckland Central
- Auckland Hyatt Regency
- Hyatt Auckland
- Pullman Auckland New Zealand