We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Heritage Auckland
Nearby Hotels
Grand Millennium Auckland(Auckland Central)(Great Value!)
$111
$96
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
SKYCITY Grand Hotel(Auckland Central)
$156
Official Website
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Hilton Auckland(Auckland Central)
Free cancellation until 06/02
$242
$210
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$184
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Cordis, Auckland by Langham Hospitality Group(Auckland Central)(Great Value!)
Free cancellation until 06/02
Book now, pay at stay
$114
$102
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Scenic Hotel Auckland(Auckland Central)(Great Value!)
$102
$77
Agoda.com
View Deal
  • Free Wifi
  • Restaurant
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $88/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

SKYCITY Hotel(Auckland Central)
Free cancellation until 06/02
$124
$115
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of $136/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hotel DeBrett(Auckland Central)
$216
$189
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Crowne Plaza Auckland(Auckland Central)(Great Value!)
$114
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $128/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

CityLife Auckland(Auckland Central)(Great Value!)
Free cancellation until 06/02
$177
$130
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (1,912)
Filter reviews
1,912 results
Traveler rating
890
713
211
67
31
Traveler type
Time of year
LanguageAll languages
More languages
890
713
211
67
31
Show reviews that mention
All reviewsrooftop pooltower winghectors restaurantdepartment storeraw fooddeluxe suitevalet parkingsliding doorharbour bridgehobson streetnew zealandspacious roomlobby barcentral locationcooking facilitiesseparate bedroombuffet breakfast
Filter
Updating list...
1,733 - 1,738 of 1,912 reviews
Reviewed May 10, 2010

Heritage Auckland is situated in a fabulous location in the CBD - close to everything.

The rooms are a very generous size if you're travelling for business (or vacation) with super comfy beds. There was a bit of traffic noise coming from the road but overall not too bad in comparison to other CBD hotels I've stayed in.

Hector's restaurant is fabulous for breakfast. We were pushed for time to get to an early morning meeting and the staff were fantastic in processing our orders through quickly.

Would 100% recommend staying at this hotel.

  • Stayed: July 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank debsopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2010

Arrived in very urban setting not optomistic,but found that we had been given a suite - hall with 3 rooms off, living space with 3pc suite, kitchenette, huge flat screen TV dining table and 4 chairs. Bedroom with huge super-king bed, loads of storage, desk, 2 chairs and another huge TV, and wet room large enough to swing a cat the size of a lion in!!!!
This was an old building which had maintained all its character but was extremely stylish. We had a meal in the restaurant as a group which was very tasty but the service was a little slapdash. Breakfasts were pentiful tasty buffets - no complaints.
The hotel is 5 mins walk from the harbour where all the life is, and 5mins (in opposite direction from the sky tower - you MUST visit this!!
The roof top swimming pool is excellent, a real bonus with great views and just the place to chill out late afternoon after a mornings sight-seeing.
Whellchair access in the hotel was great, but Auckland is built on a hill, therefore someone with a strong push is required when returning from the waterfront.

  • Stayed: February 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charliechair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2010

Stayed in this hotel twice during a one-month vacation in New Zealand. Stayed in many of the Heritage properties during that time, and I'd have to say this one ranked at the bottom of the list.

It's in a good location near the top of the CBD, right across from the Sky Tower. Easy access from the Hwy 1 motorway. If you have a car, though, the only option is valet parking at $30 per day. And aside from the location, there's not much to recommend this place. The tower building where we stayed is evidently an old department store, so most of the rooms have views the side of another building.

The first time we checked in, for no apparent reason (it was 4 pm on a Thursday) we were booked into a disabled room. The second time, we were booked for a king size room, again arrived in the early evening, and got to our room to find two twin beds, so the room had to be re-configured--like a cruise ship.

The rooms in the tower wing have a washer/dryer combo unit, but this comes at a STEEP price: if any of the surrounding rooms use theirs, particularly at 6 am, it will sound like someone is jack-hammering about 20 feet away, for nearly two hours. TERRIBLE amount of noise!

The sink in the bathroom was slow to drain and clogged... I'm sure they would have remedied that had I called reception, but if the room is getting cleaned every day, shouldn't they proactively fix that?

The TV was a 17" CRT showing only a few channels.

I really would have liked to rate this place better, but for the class of hotel, it just didn't feel up to standards.

  • Stayed: May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pdxmark2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2010

Stayed here for a weekend break and took advantage of the upgrade offer, which included valet parking, a "superior" room and included breakfast for the price of a standard room.

The room was good, spacious, clean and the bed comfortable. We had a view across a multistory carpark(!) to the harbour, which was very nice. Being on the side of the hotel, there was no traffic noise. One minor gripe. There was no lamp near the sofa in the lounge area, so it was difficult to sit and read.

Restaurant was excellent both for dinner and the excellent buffet breakfast. However, when will restaurant staff in NZ be trained not to remove plates when others at the table are still eating!

Had a problem locating our car at the end of the stay. The young man brought the wrong one to the door and when we pointed this out, he went away, we assumed to get the right one. When nothing had happened after several minutes wait we went back to the desk to enquire and were told that it was our fault as we had given him the wrong ticket. Eventually sorted, but could clearly do with some customer relations training.

Overall, very good, but a few things need to be addressed to make it worth an excellent rating.

  • Stayed: April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2010

For a hotel that prides itself on its heritage building, this hotel is surprisingly soulless. I almost wish that they had used a new building, perhaps one with some sound proofing, as our room was on the corner of two large roads. This isn't ideal when you have just arrived on a long flight, and want to get some sleep. Although this hotel is in central Auckland, and so could be described as a good location, I definitely wouldn't stay in the CBD if I was to return to Auckland on holiday again.
Service is as you would expect for a large hotel, fine, but without any personal touch.

  • Stayed: March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JockMcOddBod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews