We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Easily accessible and great views”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Copthorne Hotel Auckland HarbourCity
Ranked #53 of 67 Hotels in Auckland
Darwen
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Easily accessible and great views”
Reviewed November 5, 2012

All rooms face north and have views of Waitemata harbour and the Viaduct Basin. Airport buses stop at the pier and it is a short walk to the hotel from there. Parking is chargeable but they do sometimes have deals where parking is free. Breakfast is taken in the restaurant, again overlooking the harbour. Rooms are spacious and clean and there are two lifts to all floors. Internet is available (chargeable) in the lobby. The hotel is opposite the Auckland I-Site (tourist information) and close to the Queen Street bus station. We experienced a minor problem when checking out in that we were charged in GBP without being asked, when we would have preferred to pay by NZ$. The resultant refunds and recharging on the credit card was inaccurate, but this was quickly rectified by the duty manager when we returned a couple of days later. An excellent hotel with some good deals available.

Room Tip: All rooms overlook the harbour so any room has a good view although the higher up the better the vie...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craftah0lic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

851 reviews from our community

Traveler rating
    52
    229
    318
    160
    92
See reviews for
137
360
75
125
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pukekohe, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 31, 2012

Stayed here the night before the auckland marathon in October 2012. The location is second to none - just opposite the ferry building for the early morning ferry before the race. Comfortable room and the staff were helpful. The major issue - and this hasn't changed in several years - the bathrooms are very jaded and need renovation desperately.

Room Tip: as high as possible - there is a lot of street noise.
See more room tips
Stayed October 2012, traveled as a couple
Helpful?
1 Thank NZSTARGAZER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
185 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed October 31, 2012

After a recent 5 day stay I feel qualified to offer a pretty accurate review of this Hotel.

Positives first. Staff are very polite and obliging. The breakfast included in the tariff is acceptable and a nice inclusion, The location is excellent, proximate to the harbour and shops. The view from the room is a very pleasant harbour outlook. Rooms are quiet and I like being able to open the window for fresh air.

Areas for improvement. Beds are not that comfortable. The linen is well worn. Room decor and furnishings are straight from the 70's. The carpet has seen better days. The bathroom although clean also needed refurbishment. The heating and cooling system seems to struggle. A few quick calls on the room phone resulted in a stellar bill that required a chat with the Manager to resolve.

In summary the Hotel is acceptable if you get a good rate. It really doesn't make the most of its great location and as other contributors have said - it needs a major refit.

Room Tip: Careful if you use the room phone - costs are prohibitive.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank AussieHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Levin
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 30, 2012

We stayed 2 nights at the Copthorne, and found it much better than where we stayed the last 2 years due to the peace and quiet. Although it is within walking distance of Central Auckland, it was peaceful which is important when you are running a marathon and need your sleep. The only downside was being charged for using a credit card to pay the bill, I would have thought they had already made enoguh out of us.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PandaLevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 29, 2012

Came to stay here for our wedding celebration, and discovered that the beds had bed bugs which bit my wife all over and gave her spots on her body just before our wedding celebration day. The staff were useless when I complained and were very slow and unsympathetic to the whole situation. Never have I received such bad service after forking out so much money to stay there.

The hotel really needs a huge upgrade to the building entrance, lobby, hotel rooms, and everything else. You have to drag your luggage up some steps into the lobby which is not easy if you have a lot to bring.

I think there are much better hotels around the area than this place.

Room Tip: Ask if the rooms are clean and also make sure to pull off the blankets and check thoroughly before y...
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kirinlager007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Auckland hotels

Canberra
Level Contributor
143 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed October 20, 2012

We chose this hotle because of its location. We prebooked and paid for 3 nights. The hotel is old and desperately in need of refurbishing. When we checked in and went to the room it was extremely hot, but thought it would cool when the air-conditioning was turned on. We went out for dinner, and still found on our return the room to be uncomfortably hot. We asked the front desk to check it for us, and they said they would turn it down. Sleeping with not even a sheet was unpleasant!! Again we complained to the front desk. It was cool in the corridors, and I was tempted to take a doona out there to sleep! Several other guests were also complaining. We were later told that as it was winter the thermostat was set to a particular temperature, and couldn't be adjusted. They placed two fans in our room which did nothing.
We had no choice but to check out and find another hotel. We saw two or three other couples at reception in other hotels trying to check in. A lot of the hotels were booked out, but eventually we found a beautiful hotel, and enjoyed the rest of our stay in Auckland.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnabelCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed October 16, 2012

Great location for Auckland harbour & city centre. Very, very old and tired. Horrible breakfast. Renovate or detonate!
TV not working, no free wi-fi, carpark expensive, squeaky room door, noisy cleaners. noisy air-conditioner, Old old old!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IAN T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Auckland hotels
0.7 mi away
Copthorne Hotel Auckland City
0.2 mi away
Grand Mercure Auckland
Grand Mercure Auckland
#29 of 67 in Auckland
18 reviews
0.1 mi away
The Sebel Auckland Viaduct Harbour
Show Prices
Show Prices
Show Prices
0.1 mi away
The Sebel Quay West Auckland
0.2 mi away
Grand Chancellor Auckland Hotel
0.2 mi away
Stamford Plaza Auckland
Stamford Plaza Auckland
#14 of 67 in Auckland
1,958 reviews
Show Prices
Show Prices
Show Prices

Been to Copthorne Hotel Auckland HarbourCity? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Copthorne Hotel Auckland HarbourCity

Property: Copthorne Hotel Auckland HarbourCity
Address: 196 - 200 Quay Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#35 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copthorne Hotel Auckland HarbourCity 4*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Copthorne Hotel Auckland HarbourCity reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Copthorne Hotel Auckland HarbourCity New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing