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“Great place to stay”

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Copthorne Hotel Auckland City
Ranked #48 of 67 Hotels in Auckland
Riverton NZ
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay”
Reviewed May 27, 2013

We stayed for 4 nights, booked online got a good deal. Friendly and helpful staff,quiet room on 4th floor,room was clean and tidy and serviced everyday as requested.Bed was comfortable. Good breakfast selection.Handy location to Auckland CBD and Vector Arena. Would stay here again and would recommend to others.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gavin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Manager at Copthorne Hotel Auckland City, responded to this review, June 3, 2013
Thank you very much for the great feedbac. This is very pleasing to read and we look forward to welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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577 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New Zealand
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 9, 2013

Very convenient for events at Vector Arena and easy walking distance to CBD also. Limited amount of parking available. Pleasant rooms, comfy enough. Good value when it comes up on special. Have stayed here a number of times and happy to recommend.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AKNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Manager at Copthorne Hotel Auckland City, responded to this review, May 9, 2013
Thank you very much for your feedback, this is really appreciated and we look forward to welcoming you back again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 7, 2013

We stayed here for 2 nights while husband and son went to the Black Sabbath concert. Had a room on the 7th floor. Room nice and tidy and clean. Bathroom outstanding with bright lighting, usual shampoo, conditioner, etc. TV reception great with Sky on the channels. A bit out of the CBD but within 10 mins walking distance to Britomart, etc. There is a wee pathway down to the Vector Arena that takes you right to the venue. Parking limited and they charge you $10 a day which isn't so bad. We ended up leaving the vehicle there and walking into the CBD as you didn't know whether you would find a free park when you got back. We meant to be a 2 double bedroom but one of the beds was just a bit bigger than a king single (def not a double) but that was okay as we only had 2 adults and 1 child. Didn't eat at the restaurant but menu extensive and tempting. Would recommend this hotel for those in Auckland for concerts at the Vector Arena.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SmithFamily62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Manager at Copthorne Hotel Auckland City, responded to this review, May 9, 2013
Thank you very much for your feedback, I'm pleased to hear you made the most of our handy location to the Vector Arena. We appreciate you taking the time to give feedback and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wanganui, Manawatu-Wanganui, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 5, 2013

We stayed for two nights I booked online got a good deal for location etc in Auckland and parking was cheap. We found the staff lovely, we ate in the restaurant one night which was well priced and very nice, the room on the 5th floor was average but comfortable, bed was good, air con could only be used when you weren't sleeping - too noisey the fridge was noisey too but not the worst I've experienced.
The big downside was the noise in the hallways at 4am on both nights we stayed- while the rooms appear quite insulated from noise between each other they definately aren't from the hallways- seriously sounded like people were standing in our room yelling etc.
Not something we anticipated and staff were very apologetic, but not sure if i would stay again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Audrey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Manager at Copthorne Hotel Auckland City, responded to this review, May 9, 2013
Thank you very much for your feedback, this is always appreciated and it's lovely to read the positive comments about the staff. We hope to have the opportunity to welcome you back again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 3, 2013

this small hotel is very convenient for events at Vector arena, there is even a set of steps at the side of the hotel leading down to Beach street and then the arena, so in easy walking distance. Centrally placed and handy for may of the good restaurants in the area. The hotel have the best reception staff I have met in a very long time, I thought for a moment I might be back in Thailand, they were so welcoming and helpful all the time. the rooms are small and nothing special but they are clean and comfortable and reasonably priced. Breakfast could have been a lot better, food held a tepid and the welcome into the restaurant was nothing special. It's actually quite quiet in this part of Auckland so sleeping was not a problem (it can be in the centre with drunken revellers partying till the early hours) We had a room at the back of the property overlooking a small park. Highly recommended for a short stay.

Room Tip: Get a room at the back and get breakfast somewhere else.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobbyjosing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Manager at Copthorne Hotel Auckland City, responded to this review, May 9, 2013
Thank you very much for the great feedback, I'm really pleased to hear you made the most of our central location and very happy to read the comments regarding the staff, I will be sure to pass this information onto the team. Thank you again for this honest feedback, this is appreciated and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 26, 2013

Attending an event in Massion Bay was the main reason of choosing this hotel.
I was checked in by a friendly and helpful receptionist but behind the counter, the face of a female duty manager (or Front office manger) didn’t show welcome (eyes contacted only). Lobby was a little bit dirty, tag and rubbish on the ground.
The room really needs to be refurbished, both air conditioning & fridge were noisy. It didn’t match its star rating.
A dirty room service tray from next door has been placing for 3 hours, from 6:30 – 9:45pm and the hallway smelled of the cooked food.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank roblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Manager at Copthorne Hotel Auckland City, responded to this review, April 29, 2013
Thank you very much for your honest feedback, we always appreciate this. I have taken all your comments on board and passed these onto the relevant head of department to action. I do hope the negative aspects of your stay did not impede on your time in Auckland and we do hope to have the opportunity to accommodate you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
160 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 20, 2013

I spent two nights here recently and I have to say my friends, while it a comfortable hotel it is somewhat pricey for what you get and a tad dated.

The bed was comfortable and the rooms clean. We had in room service and the club sandwich is good.

The staff are fantastico.

On the not so happy side the air con units are circa 1970, the pink blanket on the bed was an interesting touch, and you'd be better off grabbing breakfast elsewhere.

I'd still go back and it is within easy walk of the CBD and Vector Arena.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atomic T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Manager at Copthorne Hotel Auckland City, responded to this review, April 25, 2013
Thank you very much for your feedback, this is always appreciated. I'm pleased to read that you would return and stay again, we look forward to welcoming you back next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Copthorne Hotel Auckland City

Property: Copthorne Hotel Auckland City
Address: 150 Anzac Avenue, Auckland 1150, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Copthorne Hotel Auckland City 4*
Number of rooms: 110
Official Description (provided by the hotel):
High on what was once a beach side cliff, Copthorne Hotel Auckland City offers both city and seascape views. Each room has a balcony which offers spectacular views of the surroundings. Our hotel is in central Auckland and within easy walking distance of Queen Street and the main Central Business District with its wide range of shops, restaurants and bars. The hotel offers 110 spacious accommodation rooms that are thoughtfully crafted with all the essential room amenities. A $1.2 Million refurbishment in 2011 has seen the Copthorne Hotel Auckland City position itself high in the four star market. 2012 brings the remaining rooms refurbishment as well as flat screen televisions throughout the hotel. ... more   less 
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Also Known As:
Copthorne Hotel Auckland City New Zealand

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