We stayed at the CityLife Auckland back in 2007 and my review was less than favourable. However, a senior staff member that responded to my original complaints asked me to contact her directly should we return to Auckland, I did this and we had a great experience.
We booked direct with the hotel and communication was excellent. The booking process was easy.
We arrived in Auckland straight from the airport. It had been a long day having travelled from Hong Kong, so it was great that the check in process was smooth and efficient. Are details were to hand. We were given a special rate and upgraded to an Executive Suite on an upper floor. My parents were travelling with us, and they were also allocated the same grade of room, which I thought was a nice touch. We went up to the rooms and the bags were brought up shortly after.
The executive suite is great. It has a large room containing lounge/diner and kitchen, a bathroom and a bedroom. The accommodation is very comfortable and from the upper floors has a great view over Auckland and the harbour. There were nice toiletries in the bathroom, tea/coffee facilities and TVs in each room. There is wireless internet in the reception.
The location on Queen Street is perfect as a base for exploring Auckland. A short walk down to the harbour, easy access to buses and lots of shops and restaurants nearby.
We left the hotel - sadly after only one night. We did not need to store bags as we left in the morning.
Our original booking was for April 2010, but an eruption of an Icelandic volcano meant that our trip was cancelled and rebooked for September. Despite being under no obligation to do so, the hotel were happy to move our booking without charge.
A very nice hotel in the perfect location for Auckland. I would recommend it.
- Official Description (provided by the hotel):
- Modern spacious high-rise - In the heart of Auckland. ... more less
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- Also Known As:
- Citylife Auckland Hotel Auckland Central
- Citylife Hotel Auckland
- Auckland Citylife Hotel
- CityLife Auckland New Zealand