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“Comfortable but.....”

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Grand Millennium Auckland
Ranked #12 of 67 Hotels in Auckland
Certificate of Excellence
London, United Kingdom
Level Contributor
105 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Comfortable but.....”
Reviewed April 6, 2014 via mobile

I stayed 2 nights at the Rendezvous Grand and it is generally a nice, well established hotel. The staff are friendly and helpful. The hotel is well positioned for getting into and around Auckland but it is quite expensive.
The hotel itself appeared 'tired' and in need of refurbishment and a good freshening up.
If I was to visit this lovely country again, I'd try somewhere else.

Stayed March 2014, traveled on business
Helpful?
1 Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, April 22, 2014
Dear Bob B,

Thank you for sharing your comments about our hotel. We are glad that you generally enjoyed the hotel, its location and the service we offered.

Thank you also for your comments on the refurbishment, we appreciate and value your feedback as it provides us the opportunity to review and ultimately improve our processes.

Best regards



Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Ulverstone
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 6, 2014

We stayed at this hotel as part of a coach/cruise holiday around New Zealand and return to Australia. The facilities offered by the hotel were totally outstanding. Just loved the bathroon mirrors that allowed you to see the back of the head as well as the front at the same time. The food was fabulous,so was the pool and sauna that was available to guests. The hotels location was very close to the theatre and large shopping centres. The staff were friendly and helpfull in every way and I would not hesitate a return visit in the future. I have found other same named hotels all to be of the same standard. Our group returned to the hotel for a second night a few nights later.

Room Tip: We only stayed in one room so not able to compare.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whitenite_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, April 16, 2014
Dear whitenite_10,

Thank you for taking the time to write your review of Rendezvous Grand Hotel Auckland following your recent 10 day visit to New Zealand. Our team will be delighted as I was to read your comments, The Team have worked very hard to ensure a welcoming environment and your feedback has let us know that at least based on your experience we have been successful in our objective.

Thank you once again and we do look forward to welcoming you back very soon.

Best regards


Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orewa, Auckland, New Zealand
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 6, 2014 via mobile

We have stayed at many hotels in Auckland and this we would rate as one of the best, great facitities and service. Room was spacious and clean, the bathroom had a bath which is not always standard in hotels. Gym was well equipped, had a great workout followed by a swim. The only thing that let the experience down was the breakfast, there was a lot of choice but the bacon was like leather and the scrambled eggs were tasteless. I still give this 5 stars as the overall experience was great.

Stayed April 2014, traveled as a couple
Helpful?
Thank Yendor64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, April 16, 2014
Dear Yendor64,

On behalf of the team here at Rendezvous Grand Hotel Auckland thank you for taking the time to write your review of your recent stay.

We were thrilled to learn that we rate as one of the best Hotels you have stayed in Auckland and that our room and service were above par.

Thank you also for your feedback on the breakfast product with regards to the scrambled eggs and bacon, the Executive Chef and our Restaurant Manager meet with me this morning to discuss how we can improve on the experience you describe.

Thank you once again for choosing Rendezvous Grand Hotel and we look forward to welcoming you back very soon.

Best regards



Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 5, 2014

We stayed here late March and had a fantastic time. The rooms were spacious and clean and we thought it was good value for central Auckland. The staff were very friendly and helpful. Breakfast was expensive for what it was but otherwise I would highly recommend staying here. Very central location as well -easy walk to waterfront.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margot L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, April 16, 2014
Dear Margot L,

Thank you for your review of Rendezvous Grand Hotel Auckland, we were delighted to read your comments with regard to the service offered by our team, I will ensure that I share these as part of our weekly service and feedback reviews.

Thank you once again for choosing Rendezvous Grand Hotel and we look forward to welcoming you back very soon.

Best regards


Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2014

I have stayed in Auckland many times before, but this was the best place I have stayed so far!! Nice and clean with a lot of in-house facilities, very central to everything you would want to see and do in Auckland. Breakfast in the hotel was not good we had better else where, service was a let down and not good value off menu.........they didn't seem to be organized for people not eating from buffet and that's the only reason it's not getting a 5. I would be more than happy to stay here again and tell my friends.........would just have breakfast somewhere else :)

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClaireM277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, April 16, 2014
Dear ClaireM277

Thank you very much for your positive endorsement of Rendezvous Grand Hotel Auckland, we were thrilled to learn that this is the best place you have stayed so far whilst visiting Auckland and that you would recommend us to your friends.

I would also like to thank you for your comments with regards to our Breakfast and the service offered, clearly you and recent reviews have highlighted some issues in what is normally a very solid part of our experience. We will take this on board and review accordingly.

Once again thank you for your review and we do look forward to welcoming you back very soon and we would invite you to follow us on Twitter or friend us on Facebook so you can keep up to date with our special offers and events.
Best regards



Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 2, 2014

We had a good experience at this hotel the facilities are very good, pool & sauna. The rooms are slightly dated (scratches etc on the furniture) however the room and bathroom facilities are very clean and the linen was lovely. Soundproofing of the room was excellent. Room service got our order wrong 1st tome however this was fixed promptly and the staff member was very apologetic. We had a fantastic family stay would recommend to others. Great location.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Babycat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, April 16, 2014
Dear Babycat1,

It is a pleasure to hear from you here at Rendezvous Grand Hotel Auckland and thank you for taking the time to write your review of the hotel.

We were thrilled to read that you enjoyed your stay and found our team to be friendly and accommodating, the room and bathroom to be very clean, the location excellent and our rooms to be very quiet with very good sound proofing.

I was also pleased to read that despite making a mistake with your room service order the team quickly fixed the issue.

Once again thank you for your review and we do look forward to welcoming you back very soon and we would invite you to follow us on Twitter or friend us on Facebook so you can keep up to date with our special offers and events.

Best regards



Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 1, 2014

Excellent value, service, nice atmosphere. Good rooms, everything in them. Only gripe was the breakfast, not good service, or food, had better the next day, cooked fresh in a café. Otherwise everything else great. Excellent location.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tripadviserhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, April 16, 2014
Dear tripadviserhappy,

The team and I enjoyed reading your review and we thank you for having taken the time to write it.

We strive to exceed our guest’s expectations and I was delighted to hear that we succeeded during your stay with us with regards to service, value for money and the room.

On behalf of the team I would like to extend our apologies for the breakfast service and quality of product when compared to a local Café.

We do look forward to welcoming you back soon.

Best regards



Paul Gallop
General Manager
Rendezvous Grand Hotel Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Millennium Auckland

Property: Grand Millennium Auckland
Address: 71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand (Formerly Rendezvous Hotel Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Auckland
#9 Family Hotel in Auckland
#11 Luxury Hotel in Auckland
#11 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Millennium Auckland 4.5*
Number of rooms: 452
Official Description (provided by the hotel):
New Zealand's largest hotel located in the heart of cosmopolitan and provides impeccable service and coupled with superb facilities, such as an indoor pool, saunas, gymnasium and award-winning restaurants and bars. The hotel features 452 elegantly appointed oversized guest rooms and suites that will ensure comfort and convenience. ... more   less 
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Also Known As:
Auckland Rendezvous Hotel
Grand Millennium Auckland New Zealand

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