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“Good base in the City to explore from...” 4 of 5 bubbles
Review of Grand Millennium Auckland

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Grand Millennium Auckland
Ranked #12 of 68 Hotels in Auckland
Certificate of Excellence
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Good base in the City to explore from...”
4 of 5 bubbles Reviewed March 16, 2013 via mobile

We stayed for two nights in a Club room on the 10th floor. Our (hefty) room gave us access to the Club Lounge on the 12th Floor and a choice to eat up top or full buffet in the lobby. While the hotel is certainly not a beautiful building, the rooms are very comfortable and spacious and all staff were friendly. Special mention to one guy on concierge who organised a tour for us, then when we ran into him that afternoon he stopped to ask how it was and if we would recommend it for others. What a star!
My only reservations: the hotel interior is well overdue for a refresh, so much light red and orange carpet with brown brown lifts. We also had a seriously faulty hairdryer which was replaced for us, as it was a pretty severe fire hazard. Overall we would stay again, due to its great location and proximity to everything.

Stayed March 2013, traveled as a couple
Helpful?
Thank C K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, March 18, 2013
Dear C K

Thank you for choosing Rendezvous Grand Hotel Auckland during your recent visit to Auckland, we were pleased to read that despite a small incident with the Hairdryer, that our team especially the concierge ensured that you enjoyed your stay with us.
Thank you once again for your recommendation, we certainly look forward to welcoming you back very soon

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (478)
Date | Rating
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  • Danish first
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Chch
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

Stayed one night, great value, great location handy to everything. Clean well equipped spacious rooms, good bar with a nice outdoor area. Excellent helpful staff, would stay there again, highly recommend.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katchch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, March 24, 2013
Dear Katchch,

Thank you for your review of Rendezvous Grand Hotel Auckland following your recent stay with us, we were delighted to read that you enjoyed the value, the location, our bar and most of all our excellent team.

We look forward to welcoming you back to the hotel very soon.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ngaruawahia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 15, 2013

my daughter shouted myself and my husband a night away at this lovely hotel as a birthday present formself. you dont need much of anything when you get to a certain age!!65.lovely staff on reception equeally nice on the conceringe desk .room was very nice and had everything we needed.great view. went to skycity had a little bit of luck then walked back to hotel.lots of hot water for luxerious bath and showers.delicious breakfast next morning. will be coming back to this great hotel and recommending it to others.thanks diane and frank (ngaruawahia)

Room Tip: we were on the 7th floor were quite happy with it
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joan diane b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, March 17, 2013
Dear joan diane b,

First of all and on behalf of the team here, Happy Birthday and Congratulations on reaching that milestone. Thank you for your review and the kind words you used to describe your stay at our hotel, I was very pleased to read that you and your husband enjoyed your stay and will be sure to pass this on to the wider team.
We look forward to welcoming you back to the hotel in the very near future.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waihi Beach, NZ
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

Stayed two nights with a very well priced WOTIF deal.
Location is excellent at the upper end of the Auckland CBD. Handy to the movie theatre complex, the Town Hall, Aotea Square and Queen Street. Was a little noisy during the night with emergency services sirens, as is next to the Central Police Station.
Car park building is attached and leads straight into the lobby.
Cafe was excellent for breakfast with a great selection to cover all tastes.
Room service meals were excellent on the first night. Speedy delivery and still hot. Yum!
Free WiFi which was great.
Bar was well priced which we used while awaiting our room to be serviced at 5pm!
This was our only gripe. We called twice during the afternoon about the room still needing to be made up after our first night. We left the room for an hour or so each time, but came back to discover still no action. Seemed like the room servicing was prioritised to preparing vacant rooms for new incoming guests. The cleaners were basically at the door when we left the first time, so went down to the outdoor roof top area and read a newspaper. Back to the room and no action yet, so another phone call and then off to the bar. So wasted a few hours around the hotel waiting when we had plans of getting ready to head out.
The gym was the best Hotel gym I have seen with new equipment and a good range and number of machines. The indoor lap pool looked great also although I didn't use it. Separate male and female sauna's in each changing room.
Did request the morning newspaper, but both morning this failed to be delivered until I phoned reception. Was then promptly delivered with a smile. All staff were friendly and welcoming. A credit to the hotel.

Room Tip: Was on the top floor (12) which had views over the city.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, March 18, 2013
Dear SurferShane

Thank you for choosing Rendezvous Grand Hotel during your recent stay in Auckland, we were very pleased to read that overall you enjoyed your stay and especially the interactions with our team members. You do note some room for improvement and thank you for bringing these to our attention, it has been a very busy time and servicing rooms when guests require is a challenge, we do our very best to ensure communication is high as far as servicing times. Your comment with regard to the newspaper is also noted and I have discussed with our concierge team so we can address any future issues.
Once again thank you for your compliments and your feedback, it is appreciated.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Callington, England, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

We stayed here for 5 nights in February. Check in smooth and staff very helpful. Hotel very clean and rooms were excellent. Ideally situated for shops and the Viaduct were there are Restaurants and bars. Also near sky City which is definitely worth a visit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, March 17, 2013
Dear Karen M,

Thank you very much for choosing Rendezvous Grand Hotel Auckland during your recent stay in Auckland. We were very pleased to read your review and I will be sure to pass on your comments to the wider team here at the hotel.

Once again thank you and should your travels bring you down to New Zealand again we look forward to welcoming you back to our hotel.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taupo, New Zealand
1 review
5 of 5 bubbles Reviewed March 14, 2013

Fantastic downtown Hotel. A unique blend of the old days and the modern architecture, was completely mesmerized when I entered the property. Welcomming front desk and concierge team, checkin was smooth and the staff had sound knowledge on the hotel services and things to do in Auckland. Comp wifi and the business centre is defintely another feather in the crown. Close proximity to restaurants, bars, cafes, theatres and shopping centres is a definte plus.
Truly enjoyed my stay at the Rendezvous Grand Hotel. Will defintely come back and recommend it to people in my circle.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arpan_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, March 14, 2013
Dear Arpan_2013,

Thank you very much for your review and selection of Rendezvous Grand Hotel Auckland. I was pleased to read that you enjoyed everything from the location, architecture and welcoming service to the free WIFI. It is a real pleasure being able to respond to review such as yours, I will be sure to share it with the wider team who as I was will take real motivation from your kind words.

We really look forward to welcoming you back very soon.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed March 13, 2013 via mobile

Stayed one night. Service OK however language is a problem at reception. Hotel clean and quiet but a bit dated and centrally located. The breakfast was lukewarm at best but with plenty of choice. The price of a cold buffet and the ubiquitous conveyor toaster which either under did of charred the toast was offset by the service of the tall Indian gentleman who was directing staff with an efficiency and courteous manner rarely seen these days.

Stayed March 2013, traveled on business
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousAuckland, General Manager at Grand Millennium Auckland, responded to this review, March 14, 2013
Dear Kiwitraveller90,

Thank you for your review of Rendezvous Grand Hotel Auckland following your recent visit to Auckland. You have left us with some improvements to be made and I thank you for bringing this to our attention. Our Front Desk Team speak a total of over 14 languages, we also provide two toasters at breakfast, these can be adjusted by other guests which results in various levels of toasting. I apologise that our team were not constantly checking the settings.

Thank you also for your kind words with regard to our Restaurant Maître D, Ron whom has been with us for many years, he is a real, asset to the team and runs a very good breakfast shift.

Best regards Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Millennium Auckland

Property: Grand Millennium Auckland
Address: 71 Mayoral Drive | Cnr Vincent Street, Auckland 1010, New Zealand (Formerly Rendezvous Hotel Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Auckland
#9 Family Hotel in Auckland
#11 Luxury Hotel in Auckland
#12 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Millennium Auckland 4.5*
Number of rooms: 452
Official Description (provided by the hotel):
New Zealand's largest hotel located in the heart of cosmopolitan and provides impeccable service and coupled with superb facilities, such as an indoor pool, saunas, gymnasium and award-winning restaurants and bars. The hotel features 452 elegantly appointed oversized guest rooms and suites that will ensure comfort and convenience. ... more   less 
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Also Known As:
Auckland Rendezvous Hotel
Grand Millennium Auckland New Zealand

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