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“Really nice stay”
Review of Hilton Auckland

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Hilton Auckland
Ranked #6 of 66 Hotels in Auckland Central
Certificate of Excellence
Reviewed May 4, 2013

Stayed two nights at the Hilton.

Terrific hotel, very nice rooms as you'd expect from a Hilton - with a Harbour View room, I had a view of Auckland city and the harbour, which was lovely and with great natural light. Room was big and comfortable, the bathroom looked a touch old but had no real issues. Staff were friendly and very helpful. Breakfast buffet was really good.

Location wise its well place between Viaduct Harbour and the CBD. Just be aware that it is at the end of the Princes Wharf, so its a short walk back to land along the wharf. Aside from that, parking is somewhat expensive $35/night (it is valet), so if you have a car just be aware.

  • Stayed: April 2013, traveled solo
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1  Thank Andypf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded May 5, 2013

Dear Andypf

Thank you for posting your review of Hilton Auckland, it is always a pleasure when our guests have a memorable experience to share.

We were delighted to note that you enjoyed the hotel’s unique location, your harbour view room and that our team members cared for you well.

Thank you for your positive feedback in regards to your breakfast experience in FISH restaurant and we hope to welcome you back on future travels.

Kind regards, Roger

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1,731 - 1,737 of 2,435 reviews

Reviewed May 4, 2013

As a regular visitor to the hotel, I enjoy the great amenities and location. Unfortunatley it does not have an executive lounge which provides some challenges for meetings. Additionally it is surrounded by some outstanding restaurants

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded May 14, 2013

Dear Richard J

Thanks for taking the time to post your review of the hotel on TripAdvisor. I was delighted to note that you enjoy the hotel’s convenient location with easy access to many first-rate dining establishments close by.

We look forward to welcoming you back in the future.

Kind regards, Roger.

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Reviewed April 30, 2013

I recently stayed here for one night, and the staff were great. The room was somewhat of a hilton average. Nothing too impressive.

what was a bit annoying but didn't bother me, was the huge cruise ship attached to the side of the building.

No exec lounge is a bit of a bummer too, although as gold you get some vouchers (never ended up using them anyway!)

great location close the the harbour, and great restaurants.

Would go back, but location would be the main reason, not luxury....

  • Stayed: April 2013, traveled as a couple
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1  Thank OzBJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded May 1, 2013

Dear OzBJM

Thank you for posting your comments of Hilton Auckland on TripAdvisr. It was our pleasure to have you stay with us and I was delighted to read that you were impressed with the hotel’s waterfront location and that the team took good care of you.

I apologise in regards to the cruise ship that was moored beside the hotel; we endeavour to inform our guests at the time of booking when there will be ships arriving into port. Regretfully, this is sometimes not possible dependent on the booking channel and guest details available at the time of reservation.

We look forward to welcoming you back to the hotel should your travels bring you back to Auckland.

Kind regards, Roger.

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Reviewed April 30, 2013

We have stayed in many Hilton hotels but keep coming back to Auckland as our favourite. The hotel is ideally situated on the pier with unique architecture such that you find yourself sitting on your balcony for all the world feeling you are woven into the life of the beautiful harbour. The view, especially after dark, is intriguing with ferries coming and going to the nearby terminal, alongside occasional cruise ships and large freighters across at the docks which can work silently all night to be gone by morning. Yet, as the reflected lights of the city buildings dance on the water it is quiet and peaceful. The highly professional staff make you feel like you have just 'come home'.

  • Stayed: April 2013, traveled as a couple
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1  Thank CandJ60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded May 1, 2013

Dear CandJ60

Thank you for choosing to stay at Hilton Auckland and it was our absolute pleasure having you with us. We were delighted to read that you had a very memorable and relaxing stay enjoying the hotel’s spectacular location and harbour views from your room.

The team and I look forward to welcoming you back in the future and to once again extend our warm Hilton hospitality experience to you.

Kind regards, Roger.

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Reviewed April 28, 2013

Nice Hilton hotel we chose because it is right on the water front. We had a lovely balcony to relax on and the view over the bay was great. It was also nice and quiet being on the water.
The staff are helpful and we enjoyed our stay. It is also very central to the city.

  • Stayed: April 2013, traveled as a couple
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1  Thank Dbee54g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded April 29, 2013

Dear Dbee54g

Thank you for your review of Hilton Auckland. We were delighted to learn that you experienced a very relaxing and memorable stay at the hotel.

We really appreciate your feedback and look forward to welcoming you back in the future.

Kind regards, Roger.

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Reviewed April 28, 2013

We had a lovely king size room overlooking the harbour. Fortunately our view was not obstructed as their were no cruise ships docked at the wharf during our 5 day stay. Fish, the hotel restaurant is excellent. The staff, both in the hotel and the restaurant were consistently friendly and obliging. Highly recommended.

I was there on business, however my husband, who accompanied me, was taking the opportunity for a short holiday.

Stayed: April 2013, traveled on business
1  Thank Gillian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded April 29, 2013

Dear Gillian T

We were delighted to note that you had a very comfortable stay at the hotel and that you enjoyed the spectacular harbour location. Thank you for posting your review of the hotel onto TripAdvisor and we were delighted to read your feedback in regards to FISH restaurant, which is without a doubt one of the best waterfront locations in Auckland.

We look forward to welcoming you back and extending our Hilton hospitality experience to you when you are next in Auckland.

Kind regards, Roger.

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Reviewed April 26, 2013

excellent location, very short walk to ferries, main shopping precinct, and the new wharf area. Plenty of places to eat, on the quay, round the corner, and down the wharf district
Rooms as per usual, very clean, harbour view great, but you can wake up with a large ship outside your window, which was ok for us, as we disembarked one. If just a cruise stop over, not a problem, but embarking / disembarking can be noisy. Check Auckland cruise terminal site if in any doubt. No exec club, but received many great benefits for gold. Bar a little small, when we went, it was quite full, same with the restaraunt, but this has an alfresco area which was lovely.

Room Tip: harbour view to the front of the hotel
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  • Stayed: March 2013, traveled as a couple
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1  Thank ammark57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger-Brantsma, General Manager at Hilton Auckland, responded to this reviewResponded April 29, 2013

Dear ammark57

Thank you for taking the time to post your review onto TripAdvisor. Your membership with Hilton HHonors is very much appreciated and it was a certainly a pleasure to welcome you to the hotel.

The team and I appreciate your feedback on the hotel’s facilities and pristine location in New Zealand’s City of Sails. We were delighted to note you enjoyed the experience with us post your cruise ship holiday.

Thank you for your valuable comments and we hope to welcome you back should you return to Auckland in the future.

Kind regards, Roger.

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Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Price Range: $237 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 166
Official Description (provided by the hotel):
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 
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Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand

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