Might be right on water but looking straight into the cabins of a huge cruise ship right outside the window (and I mean absolutely slap bang outside) is no fun at all. Only saving grace was that the double glazing must be okay as we're not woken up at 6.30 when second cruise ship came in. Lucky at least to be on sixth floor as lower floors would have had view of rubbish skips being filled up from the cruise ship and containers for deliveries.
Service was at same time overly fussy and at times incompetent. You don't need to be asked every two seconds if you need anything else. And you expect people who can understand your order and remember it. We had one waitress in bar not capable of either.
Had trouble with the room cards too. Particularly annoying when the card did not work being given third degree before they would activate it again. Wanted IDs and signatures and complicated by fact my husband's name is not the same as mine and who takes photo ID out in evening purses. It is not as if it was our fault that their key card system was on the blink.
Positives. Rooms are quite nice. Breakfast was not bad, although lack of fruit. View once cruise ships finally gone is stunning.
Overall, however, not experience to be repeated.
- Official Description (provided by the hotel):
- Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more less
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- Also Known As:
- Hilton Auckland Hotel Auckland Central
- Auckland Hilton
- Hilton Auckland New Zealand