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“clean and convenient”

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Best Western President Hotel Auckland
Ranked #28 of 67 Hotels in Auckland
GreenLeadersSilver level
Wellington, New Zealand
Level 5 Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“clean and convenient”
Reviewed October 3, 2013

We stayed at this hotel because it was convenient to the Civic Theater. It was clean and handy to the Queen Street shops, and the Elliot Stables eateries. Check in took a while, but the room was exactly what we'd ordered. Breakfast was available, and there was a Countdown grocery shop right next door.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bubbles098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Desk Manager at Best Western President Hotel Auckland, responded to this review, October 11, 2013
Dear Bubbles098

Thank you for your recent review of BEST WESTERN President Hotel, Auckland. We are delighted that you had enjoyed your stay and highly valued our great inner city location. I must apologize however about the lengthily delay in your check in. We look forward to welcoming you back in the near future.

Yours Sincerely

Romeo Liebig
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,100 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Zurich, Switzerland
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 3, 2013

I can really recommend this hotel for a city trip. It is not luxurious but very good located and the room was spacious and clean. The bed was comfortable which is very important. I really appreciated the washing machine where we could wash some of our clothes. For breakfast we had to pay extra but it was the best breakfast I had during my entire vacation. Complimentary wifi for 1 hr a day was great.

Tip: go to Lord Nelson's Pub right next door. I had the best lamb rack ever!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelCookiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Desk Manager at Best Western President Hotel Auckland, responded to this review, October 9, 2013
Dear Nancy P

Thank you for your positive feedback about your stay at BEST WESTERN President Hotel, we pride ourselves of offering superior service to all our guests especially our breakfast offering which we feel is great value at an affordable price. We look forward to serving you again in the near future.

Yours Sincerely

Romeo Liebig
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Levin, New Zealand
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 1, 2013

Just off Queen St and walking distance to restaurants, Viaduct Basin, Countdown supermarket next door. Room basic but comfortable King size bed, kitchen clean with microwave, and staff friendly. Was warned about street noise and bungy on Victoria St so asked for and got a quiet room on floor 14. Need to reserve parking and not panic when the only place to park for checkin is on the bus stop outside! Easy to get to from airport and by car.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrendaK879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Desk Manager at Best Western President Hotel Auckland, responded to this review, October 9, 2013
Dear Brendak879

Thank you for your recent review of BEST WESTERN President Hotel, Auckland. Your many positive comments are great encouragement for our team and shows that we are providing our superior services and facilities to all our guests. We look forward to welcoming you back to our establishment in the near future.

Yours Sincerely

Romeo Liebig
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 5 Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 30, 2013 via mobile

Stayed there for 2 nights.
+ve:
Very late night checked in but the staff was well aware about me and it went smoothly.
My room was at 14th floor, clean and well equipped with microwave and basic kitchen utensils(bowl, forks & spoons as well )made it easier to make instant noodle.
Where to get instant noodles? Groceries shop is just next to the hotel and Countdown supermarket is just few meters away.
And the best thing about this hotel is LOCATION. Near to Airbus (airport bus) bus stop, intercity bus terminal and also walking distance to Ferry Terminal. Thus our itinerary for 2 days in Auckland went smoothly with budget not bursting our pocket.
My 2 days in Auckland was awesome, thanks to Best Western President Hotel for being part of our trip.

-ve: WiFi at lobby only free for 1 hour per stay. Hoping for free WiFi at lobby through out our stay.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Achik72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Desk Manager at Best Western President Hotel Auckland, responded to this review, October 9, 2013
Dear Achik 72

Thank you for your recent review of BEST WESTERN President Hotel, Auckland. We are thrilled to read all your positive points mentioned about our service and facilities, your comments are highly regarded as positive encouragement for our team. I must however though apologize that you may have been miss communicated to about our free 1 hour lobby WIFI which is 1 hour per day rather than 1 hour per stay. We look forward to welcoming you back to our establishment in the near future.

Yours Sincerely

Romeo Liebig
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tahiti, French Polynesia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2013

The hotel is well situated, close to everything. Queen St is just down the street. Reception is very professional and courtuous. Rooms are basics but comfortable, plenty of space. Parking available at the basement, accessible by elevator (good if have luggages) with nominal fee of $NZ 20. Need to book early your space because quite busy. Sky City is a very short walk up. Prices are more than reasonnable. I was given a coupon for discount at hotel restaurant for breakfast. There is a supermarket Countdown next door.

Room Tip: Rooms with wiew of Sky City noisier because of the road.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tino138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Desk Manager at Best Western President Hotel Auckland, responded to this review, September 29, 2013
Dear Tino 138

Thank you for your recent positive feedback about your stay at the BEST WESTERN President Hotel, Auckland. We are delighted to hear you had made use of the discounted breakfast voucher we had provided you with. Our location is definitely a big bonus to all our guests. We look forward to welcoming you back in the near future.

Yours Sincerely

Romeo Liebig
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2013

We travel regularly, but on a pretty tight budget and wanted to stay in the heart of the city with easy access to Queen Street....cheap! We negotiated a very reasonable deal which included a parking package at the local parking garage.
The room was basic but roomy with a kitchen, tidy bathroom (although the aircon did not work in the bathroom) internet access at a very cheap rate and on the 7th floor, high enough to be out of the noise. The staff were lovely and very welcoming; this is very important to my daughter who rates all her travel experiences on her interactions with people.
Like most hotels these days they request a small bond which we used to cover internet, breakfast and parking, this took the pressure off and works for us.
We loved that we could step out the door into the multi-ethnic hub of the city with cafe's, restaurants and a supermarket within walking distance.

Room Tip: The room was roomy and the beds comfortable. Cheap internet access.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Desk Manager at Best Western President Hotel Auckland, responded to this review, September 29, 2013
Dear Maureen S

Thank you very much for your recent feedback on your stay with us here at the BEST WESTERN President Hotel, Auckland. We are delighted to hear that you enjoyed your stay and had a highly positive experience during your stay with us. I enjoyed reading all your positive comments and will be passing these onto the team as I feel that it is highly encouraging for them. We look forward to welcoming you back in the near future.

Yours Sincerely

Romeo Liebig
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 18, 2013 via mobile

Have to say upfront that this is in a fantastic location and staff were very helpful but our accommodation although clean, left a lot to be desired. Outdated & scarcely furnished, we had to put the bed pillows on the sofa just to sit & be comfortable. We stayed in a suite with the bedroom backing on to a lane way - garbage removal for all bins in that laneway was done at 4/5am which woke us up every morning of our 5 day stay!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hewee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeo L, Front Desk Manager at Best Western President Hotel Auckland, responded to this review, September 19, 2013
Dear Hewee

Thank you for taking your time and providing feedback on your recent stay with us at the BEST WESTERN President Hotel, Auckland. We wish to apologize about our room not meeting your requirements, we will be noting this in order to assist us in making improvements. In regards to the noise we will be engaging with neighboring businesses to arrange for them to have their rubbish collection done at a later time in the morning. I again wish to thank you for praising our staff for being helpful. We hope that we can be given the opportunity in welcoming you back some day in the future.

Yours Sincerely

Romeo Liebig
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western President Hotel Auckland

Property: Best Western President Hotel Auckland
Address: 27-35 Victoria Street West, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#6 Green Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western President Hotel Auckland 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more   less 
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Also Known As:
Auckland Best Western
Best Western Auckland
Best Western President Hotel Auckland New Zealand

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