This place looked ok on the website but do not be fooled. After travelling from London with my young family we were horrified to find that our 2 room unit was way below our expectations. We were all tired and had just paid out nearly $100 to get to this hotel from the airport. (It is quite a distance) but we realised quite quickly that we would be unable to stay. Whilst it had been cleaned on the surface it was clearly in need of a complete overhaul. It was filthy behind the beds etc and the stench or urine was unbearable. Wallpaper was peeling from the walls and it was generally run down. Even the reception area was covered in cobwebs and needed a thorough clean. There were also safety issues due to the fact that we were unable to secure the door from the inside. Whilst no-one would have been able to open the door from the outside, our children could have easily opened the door from the inside and let themselves out. We would not have slept a wink all night. The hotel advertises a swimming pool however we did not see anyone using it - It didnt look that clean either and it was about the size of a postage stamp. Having said all this if you are backpacker wanting to slum it for a night, this may be ok for you.
- Official Description (provided by the hotel):
- The Surrey Hotel comprises of a hotel and motel complex offering a wide range of accommodation options for the budget conscious corporate or leisure traveler. The hotel complex houses The Surrey Pub, indoor pool, spa and gym. The unique English theme with it's charming decor, antiques and memorabilia as well as the informal kiwi style hospitality make for an enjoyable stay. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn Auckland
- Auckland Quality Inn
- The Surrey Hotel Auckland, New Zealand