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All reviews the club lounge sky tower aria restaurant ihg member central location new zealand albert street queen street business hotel good size buffet breakfast comfortable rooms room was large free wifi corner room per day long flight
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Reviewed July 30, 2018 via mobile

The hotel has parking in a multi storey car park. The entrance is within a shopping centre. The lobby/ bar area is comfortable & the barman, concierge & receptionist were knowledgeable & helpful.
The room was spacious with one view towards the dock. The tea making & bathroom provisions were good. The bath was lovely & the bed was comfortable. There is a guest laundrette, costing 2 NZD for a wash & 2 NZD for a dry. There was also a drying line over the bath.
There is a handy food court below the hotel with an ATM.

Date of stay: July 2018
Trip type: Traveled on business
1  Thank 858rachele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Manager at Crowne Plaza Auckland, responded to this reviewResponded August 2, 2018

Dear Rachel E,

Thank you for taking the time to share your feedback following your recent stay with us. We were delighted to read that you enjoyed your time here, particulalry the service you received from our team throughout your stay.

We hope to welcome you back to stay with us again in the future.

Warm Regards,
The Crowne Plaza Auckland team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2018 via mobile

What a lovely place to stop for a respite from shopping and a cuppa.
Such comfortable chairs. Lovely water feature creating calming feeling. Polite service and a biscotti with our cuppa.
Fell upon it and very thankful change from a noisy cafe!

Date of stay: July 2018
Trip type: Traveled as a couple
Thank KushlaR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Manager at Crowne Plaza Auckland, responded to this reviewResponded August 2, 2018

Dear Kushla R,

Thank you for taking the time to review your recent experience with us. We were so pleased to see that you enjoyed a quiet, calming stop in with us for afternoon tea.

We hope to see you again the next time you are in the city.

Warm Regards,
The Crowne Plaza Auckland team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2018

This place is a hop-skip and jump away from Queen Street, Brittomart and a reasonably easy walk to Spark Arena. Room was comfortable and the staff very helpful. The parking next door (paid) is very convenient too.

Date of stay: July 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank PGHRNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Manager at Crowne Plaza Auckland, responded to this reviewResponded August 2, 2018

Dear PGHRNZ,

Thank you for your review of our hotel. We were pleased to see that you enjoyed your time here with us at Crowne Plaza Auckland and found our location well situated to explore the city.

We look forward to welcoming you back to stay with us again in the future.

Warm Regards,
The Crowne Plaza Auckland team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2018 via mobile

Stayed here for work for a couple of nights. It was really comfortable, quiet, warm and I had a great sleep. My room was about a minute’s walk from the lifts so if you aren’t very mobile I’d recommend asking for a room close to the lifts.
I am writing this review because one thing that grates me is when hotels make a big deal about telling guests they can reuse their towels because it’s better for the environment... (the Crowne plaza had a big sign in my bathroom)... and then they STILL changed my towel even though I had hung it up as instructed! The hotel may as well not advertise their environmental sustainability policy on the sign in my bathroom if they are just going to change the towels no matter what I do. Kind of frustrating.
Otherwise I enjoyed my stay.

Date of stay: June 2018
Trip type: Traveled on business
Thank phoebes80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Manager at Crowne Plaza Auckland, responded to this reviewResponded August 2, 2018

Dear Phoebe S,

Thank you for taking the time to write a review following your recent stay with us. We were so pleased to see that you enjoyed a comfortable stay and a great night's sleep with us, however disappointed that your overall experience did not meet your expectations. Thank you for your comments which will be shared with our team so that this can be looked into further.

We hope to welcome you back to stay with us again in the future.

Warm Regards,
The Crowne Plaza Auckland team

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Reviewed July 18, 2018 via mobile

clean room, quiet, lots tv tv channels to watch. great breakfast at the restaurant and we really like the “small bites” at the lounge. The service staff did a great job help us arrange a day tour during our stay, excellent service

Date of stay: July 2018
Trip type: Traveled with family
Thank G6037GProbertr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Manager at Crowne Plaza Auckland, responded to this reviewResponded July 26, 2018

Dear Robert R,

Thank you for your review of our hotel. We were delighted to read that you enjoyed your time here in the hotel, particularly the service you received from our team, and we look forward to welcoming you back to stay with us again in the future.

Warm Regards,
The Crowne Plaza Auckland team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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