We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Central location for a good price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Crowne Plaza Auckland
Ranked #10 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Tasmania, Australia
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Central location for a good price”
5 of 5 bubbles Reviewed January 9, 2013

This hotel is in the heart of the city, so a good place to check out Auckland on foot. Rooms were quite spacious. Close proximity to shops, restaurants etc. Approximately 20 min walk to Viaduct. There were five in our party using two rooms. We had free Internet in the lobby for 20 mins for each device each day. As members of the Priority Club we were given a late checkout of 2pm which suited us very well as we had a late flight hat night. Staff were also very helpful in finding information for us related to touristy activities. Breakfast was also excellent.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, January 10, 2013
Thank you for your friendly feedback regarding your stay at the Crowne Plaza Auckland. You are correct, the hotel is situated in a fantastic location between Elliott and Albert Streets and close to just about everything in Auckland's CBD. Also, I am glad to hear that you enjoyed Priority Club benefits such as a complimentary late check out, breakfast in Aria Restaurant, and the helpfulness of the Concierge desk. Come back and visit again soon!

Best regards,

Lindsay Watts
Guest Relations Manager
Crowne Plaza Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,695 reviews from our community

Traveler rating
    656
    787
    195
    39
    18
See reviews for
290
627
117
401
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newport Beach, CA
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 8, 2013

We spent one night at the Crowne Plaza Auckland at the beginning of our holiday. Loved the location. Room was comfortable for us. We were traveling with our two sons (7 and 9) and shared a double queen room without a problem. Short walk to Viaduct Harbor and great restaurants.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrettH88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, January 10, 2013
Thanks for your great comments! The Crowne Plaza team and I look forward to welcoming you back to Auckland again soon!

Best regards,

Lindsay Watts
Guest Relations Manager
Crowne Plaza Auckland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level Contributor
252 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed January 7, 2013

I stayed at the Crowne Plaza for one night. It was the first night of a 2-week honeymoon road trip around the whole of NZ and it was a great choice. Check-in was quick and easy and we were so happy to get to our comfortable and spacious room after a long and tiring overnight flight, take a nice hot shower and rest before seeing the city.

The shower was great - good water pressure and temperature. The bed was so comfortable and the only reason I had a restless night was due to jetlag. Service was also really good. We needed some toiletries and extra tea/coffee sachets and both times, the items were delivered to us within minutes. Service was with a smile at all times, which was really pleasant and a great introduction to Kiwi hospitality. It was also nice that the hotel took note of our special request for a high floor room, and accommodated us accordingly.

Location was superb. Even though we were driving a rented car, we did not need to drive to anywhere in town. We walked to the harbour and everywhere else, and also visited the SkyCity tower which was just around the corner. Eateries were also easily available around the hotel. The hotel has its own multi-storey sheltered carpark but hotel guests have to pay a $10 flat fee for parking there. It is not too expensive, but we still believe that parking should be free for hotel guests.

The views from our room were also limited as our window directly faced an adjacent office building and another hotel, but it didn't matter much to us anyway as we were out most of the time and one does not go to Auckland for the views. The elevators were also situated at only one end of the building, so guests with rooms situated on the other end (like us) had to walk quite a distance from the elevators to their rooms.

All in all, it was a great way to kick-start our NZ honeymoon trip.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dunmetiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

Overall the hotel was good, but I felt the service could have been better for a Priority member. You can always tell when hotel staff go above and beyond for customers and that was not happening here.

The rooms are spacious and clean, the hotel is quite big so if you get a room far away from the elevators there is some walking to do. I had breakfast included in my rates. The staff at breakfast were friendly and the food was good. You only get 1 hour free internet in the hotel lobby per day.. thats a bit stiff for a hotel on this level.

I had to ask for things that I saw other customers being offered- ie. when it was raining I had to ask multiple people to find out how to borrow an umbrella from the hotel, while I saw many non-English speaking guests being offered these as they went out the door.

Location is very good as the hotel is across the road from the SkyTower and 5-10 minutes from the Viaduct area.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SarahinMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, January 1, 2013
Thank you for leaving your feedback for the Trip Advisor community. I am happy to hear that you enjoyed our spacious and clean rooms. Also, I am glad to hear that you enjoyed dining in Aria Restaurant. Our breakfast buffet is one of the hotel highlights and we find that our omelet chef is quite popular!

Priority Club recognition is a global brand standard and InterContinental Hotels Group is making changes for our Crowne Plaza brand in 2013. On your next visit, you will see changes such as free internet for Priority Club members.

I look forward to welcoming you back on your next stay in Auckland.

Regards,

Lindsay Watts
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

I loved staying here! I was so tired after a long trip from Perth and the hotel was brilliant. Fast check in, super comfy bed, great location, good price. Did I mention the bed was comfy?! Soooo good. I had some drinks at the bar, which was good. The 'bar bites' food was a bit overcooked so that would be only little whinge. I highly recommend.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dimmna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, December 30, 2012
Thank you posting your feedback on Trip Advisor regarding your most recent stay at the Crowne Plaza Auckland. I am happy to hear that you got a great sleep on our comfortable beds! I look forward to seeing you again on your next visit.

Regards,

Lindsay Watts
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
188 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed December 29, 2012

the hotel is a minute to queen street, 10 min to ferry building and above a shopping center. there are numerous shops, restaurants, cafes. the room is spacious and clean, bed is comfortable. good tourist hotel. crowne plaza standard. parking is 8-25 depending on the date of the week. Dongping exchange has the best rate in new zealand. one on queen st @wellesley, another one on victoria west @ albert.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kevinzhikangchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, December 30, 2012
Thank you for sharing your feedback regarding your stay at the Crowne Plaza Auckland. I am happy to hear that you found our location in Auckland's CBD to be convenient. Our guests enjoy being within walking distance to so many wonderful shops and restaurants. I am also happy to hear that you found our beds to be comfortable. Our guests always need a good sleep after a busy day touring the city. Again, thank you for your kind feedback and I look forward to welcoming you back soon.

Regards,

Lindsay Watts
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
149 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed December 27, 2012

Auckland, like Seattle suffers from over exuberant emergency services and their blaring horns at night. The Crowne Plaza is one of the least affected downtown hotels. Bed is good and breakfast reasonable - 2minute walk to good restaurants for dinner

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aussiekiwi_boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZIHG, Guest Relations Manager at Crowne Plaza Auckland, responded to this review, January 1, 2013
Thank you for your feedback on your stay at the Crowne Plaza Auckland. I am happy to hear that you and your family enjoyed our comfortable rooms as well as breakfast in Aria Restaurant. You are correct, our proximity to many attractions in Auckland is certainly convenient to many area attractions. The Crowne Plaza team and I look forward to welcoming you and your family back in the future.

Regards,

Lindsay Watts
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Auckland hotels
0.0 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 66 in Auckland
4.5 of 5 bubbles 2,408 reviews
0.4 mi away
Sofitel Auckland Viaduct Harbour
0.6 mi away
The Langham, Auckland
The Langham, Auckland
#5 of 66 in Auckland
4.5 of 5 bubbles 4,066 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
SKYCITY Hotel
SKYCITY Hotel
#11 of 66 in Auckland
4.0 of 5 bubbles 1,839 reviews
0.4 mi away
Pullman Auckland
Pullman Auckland
#13 of 66 in Auckland
4.0 of 5 bubbles 2,192 reviews
0.2 mi away
CityLife Auckland
CityLife Auckland
#8 of 66 in Auckland
4.5 of 5 bubbles 1,199 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Auckland

Property: Crowne Plaza Auckland
Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, IHG, Hotwire, Booking.com, Priceline, Agoda, TripOnline SA, HotelQuickly and getaroom.com so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing