I have been staying within Accor brand offerings for many years now. To date, its brands such as Mercure and Ibis have been underwhelming. And so, I didn't have a high expectation of Sofitel at all. It turned out that I needed to mince my words. Sofitel happened to be a revelation. The ground reception area was spread out and it got a lot of nooks and crannies everywhere for guests to hide from wandering eyes and to enable them to rest in the oasis of calm. The staff was attentive and brisk with genuine eye contact. The room was a revelation. It's spacious and the bathroom was simply divine with the standalone island bath and tropical rain showerhead. The soap, shampoo and body lotion were all Lanvins. There was even a Bose sound system - iPod compatible. I went out briefly for a walk along the Viaduct Harbour but upon my return, there was a personalised handwritten note from the Guest Relation Manager on my bed with my blanket being turned, a piece of chocolate awaiting for me, a bottle of still water by my side, slippers by my bed. What an unexpected pleasant surprise! It goes without saying that Accor wi-fi policy is still ridiculously expensive. The downer during my stay was that the room was facing a bus depot (Room 605) and that the one of the lifts was being fixed. Yet, there was no warning given and many guests including myself were waiting for lift that never actually arrived. We ended up using Fire Exit stairs. The card that operated the lift and also opened my room was prone to not work once it's been exposed to smartphone. The staff acknowledged that it's a common occurrence. Its hardware isn't as robust as the system used at The Sebel. Apart from that, Sofitel was truly an enjoyable and memorable stay. As a reminder, all good things come at a price and breakfast here ain't cheap, either. Due to its location, choices are aplenty anyway.
- Official Description (provided by the hotel):
- Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Accorhotels.com, Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, HotelQuickly, Evoline ltd, getaroom.com, TripOnline SA and Cancelon so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel Auckland Viaduct Harbour New Zealand