We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,186)
Filter reviews
3,186 results
Traveler rating
2,044
784
239
80
39
Traveler type
Time of year
LanguageAll languages
More languages
2,044
784
239
80
39
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerturn down servicefloor to ceiling windowsnespresso machinewynyard quarternew zealandroom servicerestaurants and barsroom was largebed was very comfortablevalet parkingferry terminal
Filter
Updating list...
2,270 - 2,275 of 3,186 reviews
Reviewed July 25, 2013

We are fans of Sofitel as we love their bedding. The ambience of the Viaduct Sofitel is soothing and modern yet cozy.

Stayed 4 nights and enjoyed the location. An easy walk to the viaduct restaurants, ferries and Main Street.

The only negative was when we checked in we were asked if we wanted to pay extra for a city view which we did only to find our king bed was now a queen. Quick call to reception and we were relocated to a lower floor, still with view but with the king bed. Actually was a much larger room which was preferable.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank msgoldenhaIr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

I am very pleased to advise that this is one of the nicest hotels we have stayed at. The hotel itself with it's fantastic location, decor and our room - not forgetting to mention the first class staff that were working there. The consierges in particular, were very kind and helpful.

Kind regards
Faye Rowe (Mrs)

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank DOMESTICGODDESS2316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

A beautiful hotel with stunning decor and superb views. Everything was just perfect and the bottle of wine and chocolates for my husbands birthday a very touching addition !! The service from the staff and Kris (Consierge) was excellent - all were extremely friendly and helpful. A perfect score for a great team. We will be back. Thank you.

Room Tip: View of the marina !!
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hamish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

I stayed here for two nights in July 2013 after a long flight from the east coast of the USA and could not have been more pleasantly surprised, as all my expectations of a Sofitel were well and truly met. Great location near the city and many restaurants and the hotel itself has a very calming nature about it. Well worth a visit.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ozvpm_andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Hamilton, New Zealand
1
Reviewed July 19, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
View more reviews