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“Fabulous night at the Sofitel”

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Sofitel Auckland Viaduct Harbour
Ranked #3 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Hunua, null, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous night at the Sofitel”
5 of 5 bubbles Reviewed July 20, 2013

A beautiful hotel with stunning decor and superb views. Everything was just perfect and the bottle of wine and chocolates for my husbands birthday a very touching addition !! The service from the staff and Kris (Consierge) was excellent - all were extremely friendly and helpful. A perfect score for a great team. We will be back. Thank you.

Room Tip: View of the marina !!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hamish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,721 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (575)
Date | Rating
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  • English first
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English first
Adelaide
Level Contributor
675 reviews
208 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
5 of 5 bubbles Reviewed July 20, 2013

I stayed here for two nights in July 2013 after a long flight from the east coast of the USA and could not have been more pleasantly surprised, as all my expectations of a Sofitel were well and truly met. Great location near the city and many restaurants and the hotel itself has a very calming nature about it. Well worth a visit.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozvpm_andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed July 17, 2013 via mobile

Sofitel Viaduct

Once entering this hotel you'll feel the calm and serenity created by all the zen-ish statues, candles, surrounding water and pebbles. Very conveniently located near the fish market on a very quiet street. We were upgraded to an executive king room on the top floor (6th). Lovely view of back canal but close to other low rise apartment buildings. The bed was extremely comfortable (and large) with very good pillows. Room temperature was perfect and we not once had to fiddle with the controls. The night turn down was excellent- bottle of water, slippers, laundry bag. Hotel amenities however were lacking- usual body lotion missing and when we rang housekeeping, they brought up one bottle, only one. Shampoos and shower gels are usually Hermes at other Sofitels but this only supplied L'Occitane.
A big disappointment was the relatively small flat screen tv with poor reception. Wifi was slow and free access limited to 300mb a day.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LooseFruit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 17, 2013

We had a delightful mini break in Auckland. The rooms, the service, the food were all excellent and the hotel is situated on the Viaduct Harbour which is great for just looking and walking, but still close enough to walk to Aotea Centre for a show. Parking - even drop off - is often difficult in Auckland so it was worth the daily charge to drive to the door and leave the car.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Annj_bobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Auckland Viaduct Harbour

Property: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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