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“Lava Dining exceptional”

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Sofitel Auckland Viaduct Harbour
Ranked #3 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 24, 2013

We stayed one night for my birthday celebration with family and friends. The hotel itself we highly recommend ! However the reason for this review is to sing the praises for Lava Dining.
Our group was allocated the end of the restaurant which opened to the outside and gave us an elegant private space.
The planning process, the management and hospitality, the friendly and attentive maitre d' , the table set, the efficient helpful wait staff and the superb cuisine were all without fault. If doing all over again we would not change a single thing, and it is very rare to be able to say that.

Room Tip: Request a harbour side view
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  • Stayed: March 2013, traveled with friends
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Thank ShonaMargaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,215 - 2,221 of 2,912 reviews

Reviewed March 23, 2013

Just loved this Hotel.
Could not fault any of my stay. From the professional and friendly service.
The rooms were spacious and decor amazing.
The locality of this Hotel was great, so close to the main street and shopping also to the hub of great eating and entertainment.
I most definitely would stay here again.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Deb639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013


We live in Auckland and decided to indulge ourselves with lunch and dinner out and a night in the Sofitel. We ate away from the hotel with exception of breakfast on the morning of checkout.

Everything went well, friendly staff and on the morning of checkout there was no feeling of being rushed.

I'd definitely recommend locals and those traveling from offshore to stay.

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Macklexi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

We stayed at the Sofitel Auckland for one night for a 70th birthday celebration. It is a beautiful hotel with lovely accommodations. The location is awesome being right on the harbour for boat lovers. The one down fall that I can honestly say is not to important but should be mentioned. That is the television reception is poor. For a 4 or 5 star hotel I would have expected crystal clear cable/satellite TV. The rooms are very spacious with very nice decor. Loved the bathroom.

Room Tip: Parking was $35 NZD per night
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  • Stayed: March 2013, traveled as a couple
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Thank 678Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

Great hotel, excelent room and facilities, good veiws of harbour, close to CBD and harbour all in walking distance, service was excelent, overall we enjoyed our stay and would visit again and would recommend to anyone.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

We really enjoyed our night of our Wedding Anniversary at The Sofitel Viaduct Harbour. We had awesome views on the Marina from our room and the Hotel was far enough away from the hustle and bustle and noise (that central City would normally get) but in close proximaty to the revamped Viaduct. All the staff without exception were extremely friendly and obliging. Highly recommended. Thanks

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank GKNK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

We stayed in the Sofitel Auckland for one night. Our room was clean and the king size bed cosy and comfortable. Room service was excellent, we got offered water bottles for the night free of charge and in the morning we ordered breakfast which came fast and was delicious. We ordered egg benedict and it came with extra danish pastry and croissant with a good variety of marmelade and honey. Friendly and always helpful staff. The reception and concercierge service went well above and beyond. We made the best expierence every staying in this beautiful location and we are definately coming back.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Travelmate77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Auckland Central
#1 Family Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Price Range: $210 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. ... more   less 
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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