We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good as usual but...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sofitel Auckland Viaduct Harbour
Ranked #3 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Auckland, New Zealand
Level Contributor
97 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Good as usual but...”
4 of 5 bubbles Reviewed October 6, 2012

I have been back here a few more times since my first review.

Staff always good, Nivzer, Chris, Anna, Kofi, cesar are all excellent.

And they allow me the usual 4pm

But you can't help feel that the overall service has dropped somewhat, just little things. Mothing major.

Will continue to use this hotel

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edwin11967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,717 reviews from our community

Traveler rating
    1,708
    693
    213
    70
    33
See reviews for
359
1,591
133
380
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (573)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tauranga, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 6, 2012

We used our complimentary voucher for this hotel which was a wonderful choice. the service was superb and the location amazing. the room was great, clean and had a feel of luxury about it. breakfast was a treat and we felt thoroughly pampered. Elise H

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulthebuilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 3, 2012

thanks for the great stay.
the only problem was my wife,who is a very light sleeper, woke every time a bus pulled in or out of the depot next door, we were in room 629.
other than that we enjoyed our stay, we had two meals in the restaurant and loved the food. had awesome service and the team there were awesome.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stevefiona6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twin Waters, Australia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

Great check-in. Excellent service for the weekend I was there. Bose sound system for iphone. Great beds, restaurant. Valet parking nice. Short stroll to restaurants & bars in the Viaduct. Very happy - especially on Accor Advantage rates.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buffettbeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Auckland hotels
1.0 mi away
The Langham, Auckland
The Langham, Auckland
#5 of 66 in Auckland
4.5 of 5 bubbles 4,058 reviews
0.4 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 66 in Auckland
4.5 of 5 bubbles 2,400 reviews
0.6 mi away
Hilton Auckland
Hilton Auckland
#7 of 66 in Auckland
4.5 of 5 bubbles 2,146 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Pullman Auckland
Pullman Auckland
#13 of 66 in Auckland
4.0 of 5 bubbles 2,187 reviews
0.5 mi away
Hotel DeBrett
Hotel DeBrett
#1 of 66 in Auckland
4.5 of 5 bubbles 1,149 reviews
0.3 mi away
The Sebel Auckland Viaduct Harbour
Show Prices
Show Prices
Show Prices

Been to Sofitel Auckland Viaduct Harbour? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Auckland Viaduct Harbour

Property: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Official Description (provided by the hotel):
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, ACCOR, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing