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All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerturn down servicefloor to ceiling windowsnespresso machinewynyard quarternew zealandroom servicerestaurants and barsroom was largebed was very comfortablevalet parkingferry terminal
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Reviewed August 16, 2012

We loved our stay at the Sofitel. Such great service from arrival to departure. Beautiful luxurious rooms. Everything about our stay was wonderful. The bed was super comfortable and we both slept like babies. Highly recommended!

  • Stayed: August 2012, traveled as a couple
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Thank vanessajoy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

This hotel met all expectations for me and my wifes 2 night stay during out Honeymoon. The hotel was elegant and the staff was top notch. Perfect area for exploring auckland and the viaduct. Highly recommend!

Room Tip: The rooms without the marina view still have a great view
  • Stayed: August 2012, traveled as a couple
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Thank Kyle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

Perhaps I am being picky but the experience of staying in this hotel left me a little cold.

Checked in & was shown to our room to find twin beds. Not what we had booked. Phoned reception & was told they would call us back. 15 minutes later a knock on the door & a porter to take us to another room. Arrive at the other room to find a couple being 'shown around'. Just seemed very strange.

Decided to visit the hotel bar. Admittedly soon after opening but there were no staff to be found. After a 5 minute wait went to reception & advised them of the situation... they tried to help but of course couldn't serve us or the other patrons that arrived. Was perhaps another 10 minutes before the bar staff returned.

Nice clean hotel with one of the more comfortable beds we have experienced.

Just the communication between staff & the incident with our rooms marred the experience. Perhaps just bad luck on our part but I can't say we'd be back.

  • Stayed: August 2012, traveled with family
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Thank MorpheusNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

  • Stayed: August 2012, traveled as a couple
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 15, 2012

A group of 6 of us stayed there for three nights and loved the place. Close to some great restaurants, to the ferry terminal and to the main shopping street, and spectacular boats (including the current America Cup challenger) in all directions.

The rooms are a good size, great Bose sound system and 5 star facilities. The location is outstanding, and the service was excellent.

  • Stayed: July 2012, traveled with friends
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Thank Steve-Rob3a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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