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“Disappointing, certainly not 5 star”

Eight at the Langham
Ranked #34 of 2,329 Restaurants in Auckland
Certificate of Excellence
Cuisines: International, Bar
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Buffet, Reservations
Description: Eight at The Langham Auckland Join us at Eight for a unique dining experience featuring eight interactive kitchens, each offering the freshest quality ingredients. Dine at your own pace with as many courses and intervals as you like. Select a cut of the finest meat available and have it cooked to your taste at the grill or explore the exotic flavours from our Indian and Asian kitchens. Celebrate the sea's bounty at our seafood bar, enjoy freshly prepared sushi and sashimi made to order, then indulge your sweet-tooth with an exquisite array of sweets, desserts and pastries. Eight offers: Breakfast, lunch and dinner (open late) American-style grille* Asian & Indian specialties* A bountiful seafood & oyster bar* Fresh sushi and sashimi made to order* Salad selections* Exquisite sweets & hot and cold desserts* A chocolate fountain* Freshly prepared breads, rolls, pastries, waffles & pancakes* A la carte dining is also available and there is 24 hour in-room dining for guests. We cater for group bookings & celebrations. A smart but casual standard of dress is required in Eight. Children aged 5-12 years are half the adult price. Children 4 years and under dine free of charge.
Blenheim, New Zealand
Level 5 Contributor
55 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Disappointing, certainly not 5 star”
Reviewed May 12, 2013

Disorganised, cluttered, crowded, even at dinner screaming kids crawling on the floor. Poor value for money at $80 pp for a buffet. Choice wide, so quality not achieved. Hot food on cold plates. Overall very poor for a supposedly 5 star.

Visited May 2013
Helpful?
1 Thank RJBPNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tlakl, General Manager at Eight at the Langham, responded to this review, May 14, 2013
We are sorry to hear that your experience at Eight was disappointing, and we do apologise for this. This is not the experience we aim to deliver to our diners. We do have training programmes in place for our staff to help encourage an excellent level of service, and we have also passed your feedback on to the team at Eight.
Kind regards,
Gareth Carden, Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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707 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Auckland Region, New Zealand
Level 5 Contributor
97 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Expensive and disappointing”
Reviewed May 12, 2013

Last year we visited Eight for breakfast and loved it. Not sure what has changed, but today's visit was really disappointing. It was mothers's day and as we wanted to have a special breakfast we decide to pay the $70. 00 per head. I have never Written a scathing review for any restaurant but the price for what we received was a total rip off. I still as I write this review am in shock!!! Their dinner menu is the same price!! I am thinking the gift I received and the pink rose and glass of bubbly cost the best part of $30.00 next year, keep your extras and charge the normal amount.
The food was ok, not exceptional and it seemed to be missing a few of the items from last year.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Marjorie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 5 Contributor
75 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Sumptuous”
Reviewed May 9, 2013

Elegant and oh, so special. Get dressed up for this and make an afternoon of it. High Tea has never been so satisfying. No dinner necessary after this feast.

Visited January 2013
Helpful?
Thank Caz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level 4 Contributor
41 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Wonderful food & excellent service”
Reviewed May 7, 2013

My husband and I had a wonderful meal at Eight at the Langham in 2012. We tried eight different cuisines and they were amazing. The service was just brilliant. We would love to go back again!

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Christina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level 4 Contributor
43 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
“Hotel restaurant”
Reviewed May 7, 2013

My wife and I dined at Eight last night. We ordered off the a la carte menu and the food was fine, without being of a fine dining calibre. We could have also dined at quite an innovative buffet where they cook various dishes individually on request.

It is obviously a successful concept the the restaurant was very busy. But the overwhelming impression we left with is that it is very much a hotel restaurant serving large numbers of diners in a very functional way.

The wine list is extensive with a huge number available by the glass. But the price per glass is pretty expensive, we paid $19 for each glass of wine.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Antony12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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