My friend and I always come here before we see a show at the Civic. As tradition, we headed along last night for a meal before a show. Got there at 6pm and once we were seated with our food menus, it took 15mins before anyone came to see us. We managed to wave down a waiter to ask for a drinks menu as we hadn’t received one when we were seated. In the mean time two tables sat down after us and had their orders taken. Another 5mims later a waiter came to our table to take our order. We ordered our drinks and three dishes. 10mins later two dishes came out and drinks followed 10mins after that (now at 6.40pm) after we had asked where they were. No sign of our third dish which was one taco, until 6.50pm - 30mins after we ordered it and 20mjns after our other two dishes came out. The restaurant wasn’t hugely busy, it was steady, but their lack of staff on the floor - 3 waiters (4th came half way through tour meal) on a busy Saturday night was ridiculous. We did get an apology from one of the servers but only after we had paid.
This is hugely disappointing to us as the food is good there but the service last night was terrible and we will not be back.
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