On arrival we we found the staff was very rude towards us at first. We had booked 2 nights car park only to be told that only one was booked. We asked for a mini service all this consisted off was replacing new towels, our old towels were not even removed, there was nothing else done within our room.
Our heater was not working when we tried to turn it on, and when making the booking it said that the pool would be available and it was closed.
The parking when booking stated $16 per night we were charged $20 per night on arrival. We paid $150 per night and got really bad service and a lot of attitude.
- Official Description (provided by the hotel):
- Waldorf St. Martins offers 4.5 Star self-contained apartments on the border of Auckland's Upper Central Business District and Grafton, close to Auckland's two largest tertiary institutions, Auckland City Hospital and Starship Children's Health. Close to Auckland City and Newmarket, Waldorf St. Martins offers high quality secure accommodation at competitive rates. Self-cater in our fully equipped kitchens or dine at one of Auckland's many nearby restaurants and cafes. Nearby are two central Auckland parks, Albert Park with its beautifully manicured gardens and Auckland Domain, home to the Auckland War Memorial Museum and Wintergarden. Easily accessible by car or bus from Waldorf St. Martins are the eclectic suburbs of Newmarket, Ponsonby, Mt. Eden and Kingsland - all popular dining and shopping destinations. ... more less
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- Also Known As:
- Waldorf St. Martins Apartment Hotel Auckland, New Zealand