We booked this apartment due to it's advertising of a large spacious apartment. The original one we were given was tiny, so changed to another room. This room was also quite small but a bit better.
Once we checked we were told that we could not have parties - we weren't wanting a party, but we had 8 friends gathering for a hens do. We tried to cancel our booking but weren't allowed even though we told them of our situation. We carried on with the gathering, including having the stripper at 845pm (a reasonable time I thought) and were leaving the apartment to head out at 10pm (to be considerate to others) However the owner let himself into our room(!!) just after 9 and told us to shut down. We didn't think our noise was overly loud but we obliged. He told us there are terminally ill patients in this apartment. This shocked us and we would definitely have changed hotels if we had been given this information as we would not want any disruption for them. All of this information should be given to people wanting to stay in advance, esp for situations like ours. Rules and conditions should be put on the website to deter people staying like us looking for an apartment for reasons like ours.
Staff were unhelpful also.
- Official Description (provided by the hotel):
- Waldorf St. Martins offers 4.5 Star self-contained apartments on the border of Auckland's Upper Central Business District and Grafton, close to Auckland's two largest tertiary institutions, Auckland City Hospital and Starship Children's Health. Close to Auckland City and Newmarket, Waldorf St. Martins offers high quality secure accommodation at competitive rates. Self-cater in our fully equipped kitchens or dine at one of Auckland's many nearby restaurants and cafes. Nearby are two central Auckland parks, Albert Park with its beautifully manicured gardens and Auckland Domain, home to the Auckland War Memorial Museum and Wintergarden. Easily accessible by car or bus from Waldorf St. Martins are the eclectic suburbs of Newmarket, Ponsonby, Mt. Eden and Kingsland - all popular dining and shopping destinations. ... more less
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- Also Known As:
- Waldorf St. Martins Apartment Hotel Auckland, New Zealand