Worst experience on my New Zealand trip and a disgrace to Auckland. We got fleeced over 300 dollars (160 x 2 persons). They must have kown there was not enough wind to sail BEFORE selling us tickets. Then 40 minutes into the "sail cruise", crewed by 4 unprofessional acting young men who used a motor most of the time, they cancel the excursion and instead of doing the right thing and REFUNDING our money for a service NOT delivered; all we got in return was a coupon for a future cruise (non-transferrable of course). A lot of good that does to a foreigner on a tight schedule that will NEVER be back to Auckland anytime soon. Before the cruise, the crew asked where everyone was from. Not one Kiwi in the bunch. They had to know that few of the future cruise coupons will ever be redeemed. Also, how convenient the coupons were ready to be picked up immediately upon return to the dock. All of this left an impression of a calculated SCAM.
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