The parking was awful, and there were no instructions to tell us where to go. Our key didn't work for the room and had to be replaced. The electricity wasn't functioning in the room, and we later found out that we had to place our key in a slot in the room just to get the electricity working. There were no instructions listed anywhere about this. The staff barely spoke English, and were rude and unhelpful. Their attitude was extremely casual, and there was no apology for the problems we had experienced. We ended up leaving and going to another hotel. I am demanding a refund.
- Official Description (provided by the hotel):
- 1912, The year of the Titanic, was when the lobby and entrance of the Auckland City Hotel - Hobson St was originally erected. The hotel has retained the character and charm of its past enhanced with a new building housing 138 rooms with contemporary decor and modern conveniences. The Auckland City Hotel is ideally located at 157 Hobson Street - in the heart of Auckland's entertainment and business district with easy access to motorways. Only five minute's walk to the Sky Tower, Aotea Square, Civic Theatre and Queen Street, the Auckland City Hotel offers convenient, environmentally friendly accommodation for business and leisure travelers alike. Enjoy a meal at hotel Cafe & Restaurant, renew with a read of the Word for Today in our rooms or relax with a workout at our offsite gym and swimming pool, the Auckland City Hotel is called to serve more than just your accommodation needs. ... more less
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- Also Known As:
- Auckland City Hotel-Hobson St Hotel Auckland Central
- Auckland City Hotel-Hobson St New Zealand