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“Rude!”

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Auckland City Hotel-Hobson St
Ranked #24 of 67 Hotels in Auckland
Auckland Region, New Zealand
1 review
“Rude!”
Reviewed December 18, 2013

Receptionists need to be friendly and welcoming - even to visitors looking for folks staying at any hotel. Everyone can give the hotel a review or recommendation. The lady - asian - was so unfriendly and unwelcoming. Otherwise, yeah, the place looks good enough.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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904 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 12, 2013 via mobile

Whole day parking at the hotel carpark is charged at $25. Beds were shaky & matteress was soft. Otherwise, clean and proper. Breakfast variety was quite limited. On the day that we were there, they served Asian breakfast. Quite tasty, but not fantastic. Would recommend if you want a place in the city!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aqid710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed December 11, 2013

I chose this hotel based on price and reviews on Trip Advisor. I was not disappointed at all. It was excellent value for money. The counter staff were very helpful. The hotel is in a convenient location. The room was very clean and the furnishings neat as well as comfortable. I slept on the sofa bed as there were three of us - it was comfortable.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jude G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamworth, Australia
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 9, 2013

Auckland City Hotel is well located in the CBD, around the corner from Sky City and Queen St and a short stroll from the excellent food and activity of the harbour area. The room was large with an excellent and extremely comfortable king sized bed and the convenience of a kitchenette. The in hotel Malaysian restaurant was very reasonably priced and the food was delicious. All in all this hotel is well located, comfortable and extremely good value for money. The only negative was the lack of engagement from reception staff. Whilst they did what they had to do, they did it without a smile and never attempted to go above and beyond to make the guest feel important or welcomed.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NT2340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 6, 2013

Not a fancy hotel by any means, in fact it has a budget feel on entry rather than the four star it claims. But the staff are friendly and efficient. We arrived early and the room wasn't ready so they gave us a bottle of wine. A faulty light was attended to promptly and with a smile. Our suite was clean, comfortable and quiet. We slept well. Didn't try the restaurant or bother with breakfast. Our overall impression was of a smart and slick operation that provided good value for money. The hotel is very well placed in the city centre. We have no hesitation in recommending the Auckland City Hotel. We'll be back!

Room Tip: If you have a family, the suites are a great choice. Ours was on two levels, which gave adults and...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 4, 2013

The good points: 1. the hotel was only 5 minutes walk to Aotea Centre, where we were attending a concert. 2. the room was fairly clean. 3. the room was quiet. 4. the staff in The Mustard Seed restaurant were lovely & friendly & the lunch we had was delicious (breakfast wasn't so great though - chicken bacon is not nice at all).
The not-so-good points: 1. it's not what I thought we were getting. On reading reviews, I thought I was booking a nice hotel as a treat for my husband and me, but as another reviewer has already said, it was ok for one night. Had we been staying longer, we would have moved elsewhere to make the most of our rare trip up to Auckland. 2. the water pressure in the shower was poor. 3. checkout is at 11am, however the cleaner was already in our room at 9:45am when we got back from breakfast. 4. although the location worked out perfectly for us because of the proximity to Aotea Centre, it's not an area of Auckland City I'd stay in by choice again. If I could rate this hotel two & a half dots I would.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaBanana17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level 1 Contributor
1 review
Reviewed December 1, 2013

Recently stayed at this hotel and enjoyed my stay. It is centrally located and minutes from Queen St. Room was cleaned everyday and new towels were given daily. Bed was comfortable and hotel was quiet. Cleaning staff were excellent! Great movie channel for the nights when you didn't want to go out. Laundry located on three different floors so you could do your own. Restaurant conveniently located on main floor. Would definitely stay there again!

Room Tip: You get one hour free wifi access a day per room (you will need to contact front desk for username a...
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cdngurly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Auckland City Hotel-Hobson St

Property: Auckland City Hotel-Hobson St
Address: 157 Hobson Street, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Auckland
#23 Luxury Hotel in Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Auckland City Hotel-Hobson St 4*
Number of rooms: 150
Official Description (provided by the hotel):
1912, The year of the Titanic, was when the lobby and entrance of the Auckland City Hotel - Hobson St was originally erected. The hotel has retained the character and charm of its past enhanced with a new building housing 138 rooms with contemporary decor and modern conveniences. The Auckland City Hotel is ideally located at 157 Hobson Street - in the heart of Auckland's entertainment and business district with easy access to motorways. Only five minute's walk to the Sky Tower, Aotea Square, Civic Theatre and Queen Street, the Auckland City Hotel offers convenient, environmentally friendly accommodation for business and leisure travelers alike. Enjoy a meal at hotel Cafe & Restaurant, renew with a read of the Word for Today in our rooms or relax with a workout at our offsite gym and swimming pool, the Auckland City Hotel is called to serve more than just your accommodation needs. ... more   less 
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Also Known As:
Auckland City Hotel-Hobson St Hotel Auckland Central
Auckland City Hotel-Hobson St New Zealand

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