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“Good food, friendly but poor service” 3 of 5 bubbles
Review of 44 King Street - CLOSED

44 King Street
Cuisines: Australian
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations, Seating, Serves Alcohol, Waitstaff
Restaurant details
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations, Seating, Serves Alcohol, Waitstaff
Heidelberg, Germany
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good food, friendly but poor service”
3 of 5 bubbles Reviewed November 11, 2012 via mobile

The food was good but the service wasn't even though the staff were friendly and trying their best.
Our waitress told us that she didn't like wine which isn't great when the wine list is 3x longer than the menu.
We got the wrong wine, poor/no advice on the wines and slow service for water and when we had questions.
We felt the staff were doing their best but hadn't been trained or well selected for the bistro.
Nice ambiance.

    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank IainElliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

55 reviews from our community

Visitor rating
    6
    20
    14
    7
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
San Antonio, TX
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Hostess attitude derailed what was otherwise a good experience.”
3 of 5 bubbles Reviewed November 10, 2012

Passed this place by a few times, looked interesting, and decided to try it out this time around. The dinner started fantastic. We started with bread, which was good but aided by the excellent olive oil. My girlfriend had the Moroccan prawns on bed of salad with rosewater dressing. I had the crab dumpling chowder, which was good, but the portion was small for $23 (only three dumplings). Where the train started to come off the tracks was with the shared quinoa and raisin tabouleh salad. The tabouleh lacked both lemon and the advertised raisins, leaving it bland at best, although the tomatoes in it were fresh. We brought this up to the waitress, and she arranged to have our dessert comped. They originally wanted to show us cakes in the window to have for free, but we insisted on having a dessert off the menu. The chocolate rum and praline mousse was good, but the bread-like object separating the praline cream and chocolate rum sides was soft and flavorless. There was the guest cockroach who, despite his lack of senses, seemed to be staring at our table. I was ready to walk out of there somewhat satisfied, but the attitude of the hostess regarding the comped dessert killed whatever good will I was willing to lend the restaurant. They looked at us as if we were mugs to complain about the salad, and then tried to correct my girlfriend on the proper ingredients in a tabouleh. If you're going to vary the ingredients in a dish, you damn well better make sure you keep the balance of acidity and sweetness correct. Without the lemon juice, whatever dressing they threw in there didn't provide the former, and the lack of advertised raisins didn't provide the latter. The hostess would have done well to apologize for the problem salad, but ruined whatever good feelings I would have had about the place. Love the atmosphere and the decor, but don't see myself coming back.

  • Visited November 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank bengaltiger95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
25 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Soo disappointing”
1 of 5 bubbles Reviewed November 6, 2012

Had coffee & cake in afternoon & was very nice. Went back for dinner in the evening .....greeted nicely but was then ignored until we actually stood up & waved at the girl at bar to get some attention. Seriously someone there has taken their " eye off the ball" ....such a pretentious menu & the biggest wine list I've ever seen. I had a warmish bit of "rubber tube" ( octopus) on a bed of very bitter rocket, no dressing , segments of orange & green olives arranged on the plate. It was tasteless & horrible at $23... My husband had 4 slices of 'Angus ' steak at $44..prices are up there but not the quality. The decor is dated & fussy ....tourist pamphlets at till area are from 2011 & the staff are lazy & unprofessional. Don't bother...great street.....tish restaurant.

Visited November 2012
Helpful?
Thank jenkell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
42 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Fine wine, knowledgeable staff”
4 of 5 bubbles Reviewed November 6, 2012

I enjoyed dinner here as the food was accomplished and the staff were knowledgable about the food and wines. Not cheap, but hey, its Perth!

  • Visited November 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank wianw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
303 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 141 helpful votes
“A bit pricey”
3 of 5 bubbles Reviewed October 26, 2012

I have been here for brunch and a few coffees, and each time the experience has not been great. Service is slow, the food is average and it's pretty expensive. It's a nice spot to sit and read the Sunday papers over a brunch, but I think they could do it better.

  • Visited July 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Finlay122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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