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“A bit dated and worn but ok”
Review of Alderney on Hay

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Alderney on Hay
Ranked #51 of 65 Hotels in Perth
Moora, WA
Level 6 Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“A bit dated and worn but ok”
Reviewed March 3, 2013

Only booked for a night as It was the cheapest place to where I needed to go the next day. Had stayed before a few years back so do remember what it was like. Was a bit annoyed when I got there late as booking agent had given me the wrong number for the car park boom gate. Luckily I'd noted the after hours phone number! Check in was easy. Apartment was roomy. Had everything i needed for the night and everything was clean enough and comfy.Really is ok for the price and a good place to base yourself for a few nights if staying in the city.

  • Stayed March 2013, traveled on business
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Helpful?
Thank Woollysheeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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275 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Indonesian first
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English first
Shah Alam, Selangor, Malaysia
Level 6 Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 26, 2013

It was our first accommodation when we arrive at Perth. There were for of us, so the size of the apartment was big enough for us. What really impressed me was the facilities they provided. The kitchen has everything, from oven to microwave to every single utensils. There is even a laundry room where you can wash your laundry and a dryer which is suitable for tourists. The beds are quite comfortable and the location is quite strategic. It is located on Hay Street, so you may take a stroll along Hay Street for food and some shopping.

  • Stayed February 2013, traveled with family
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Helpful?
Thank CarynKaining
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 17, 2013

Sadly I wish I had taken more notice of tripadvisor before I booked this accommodation. We arrived 11.00 at our accommodation due to the timing of our flights but we were hopeful we would be able to check in early. The manager there said check in was at 2.00pm but our room was ready and if we liked we could check in then but we would have to pay an extra $10.00 for the privilege. I was shocked as I have never experienced that in my life. As well we had to take our rubbish out ourselves and if we didn't we could forfeit some or all of the bond we had to pay which was $150.00 but has now gone up to $250.00. If you arrived when reception wasn't open which was usually 8.00pm at night and not before 9.00am in the morning you had to go down this dodgy carpark and key in a special code to get access. They have a key pad at the front door why you can't use that for access which would be far safer I do not understand. Also beware when you go out onto the balcony DO NOT close the wire door as it somehow locked and thankfully my family were there to let me back in. Also our queen size bed was actually 2 that's right 2 single beds pushed together. Half through our stay they were beginning to separate. I will admit though the air conditioning was good and it was good having the red cat stop number 5 a block away. Also there is a magnificent italian restaurant just where you catch the red cat and it truly is beautiful food.

  • Stayed February 2013, traveled with family
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Helpful?
1 Thank Carmel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level 6 Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 14, 2013

The apartment is on Hay Street, one of the main street of East Perth, easy to get away by bus. Overall the apartment it self, is just a pretty basic apartment, with quite nice warm swimming pool (in the winter time). The rate is quite reasonable, so I think it should be okay.

  • Stayed July 2012, traveled with family
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Helpful?
Thank Farah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 27, 2013

On arrival you are given a permit to use the keypad entry hotel car park. If you forget to display the permit on the dash or it falls off the dash you're car is wheel clamped. This happened to us on 4th day. Approaching the hotel duty manager as paying guests who we expected to correct the situation we were told we had to pay the $140 release fee as they didn't control who got clamped. We paid the $140 'fee' and missed an appt in Fremantle.
We subsequently saw the same manager checking vehicles after dark and 3 other vehicles clamped early in the morning during our stay.
Do yourself a favour and spend an extra $100 on a better hotel that will treat you as a 'guest' and it will still work out cheaper!!

  • Stayed January 2013
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Helpful?
6 Thank Hugem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Perth hotels

Canberra, Australia
Level 5 Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 26, 2013

Compared to other apartment hotel we've stayed before, this hotel is just okay. The first impression we got when the first time we entered our room was a frowsy smell even though the room was clean enough. Thus, we had to open the balcony door widely to get some fresh air and get rid of the bad smell. We also found that some of the kitchen utensils were broken and the washing machine didn't work at all. However, this hotel was the best value for money that we could find. We are a big family and this hotel was the cheapest accommodation that allow up to 6 people stay in one room (2-bedroom apartment). Overall, we didn't regret that we chose this hotel, but we do think this hotel really needs some improvements in quality and services.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DianArianie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalgoorlie-Boulder, Australia
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 15, 2013

The first issue we had with this hotel was the dreadful parking facilities. Sometimes the boom gate does not work, even though there are spaces available. Space is extremely tight! Getting from the lower car park to the lifts was very difficult with a baby, pram, luggage etc as there was a VERY steep set of stairs. We had to exit down the car parking ramp and come back in through the front door. When we got to the room, we discovered that the door onto the balcony did not lock. We also found that a bedroom window did not even shut! It was stuck open about 30cm and there was no fly screen on the window. THIS WAS A SAFETY NIGHTMARE with small children. We were on the 8th floor!! These issues were attended to the next day, however, a tragic situation could have occurred had we not been vigilant with the children! The bedspread in the master was absolutely full of cigarette smoke. This obviously had not been changed recently and was a very serious asthma issue for my daughter! It has been some years since we stayed at the Alderney on Hay and I hoped it had improved from the dreadful visit we experienced. It has improved very little.

  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank JLL60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alderney on Hay

Property: Alderney on Hay
Address: 193 Hay St, Perth, Western Australia 6004, Australia
Location: Australia > Western Australia > Greater Perth > Perth > East Perth
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Alderney on Hay 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Starwest Apartments Alderney On Hay is leading the way in offering affordable, fully self-contained quality apartments that are close to the city centre.Our 3.5 Star property is conveniently located in East Perth approximately 1km from the Perth City Centre. Starwest Apartments Alderney on Hay is located just minutes from the Perth CBD, shopping, entertainment, restaurants, the WACA cricket ground, Burswood Casino, Gloucester Park, Ascot and Belmont horse racing tracks and the Swan River. Featuring spacious non-smoking self-contained two bedroom apartments with dining/living area, separate laundry and bathroom, direct phone line and a private balcony - it's the perfect accommodation whether you're on holiday or travelling for business. Standard Apartments:Spacious 2 bedroom apartment, fully equipped kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. Deluxe Apartments:Each Deluxe Apartment has a fully equipped granite-top kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer.Platinum Apartments:Our Platinum Apartments consists of two bedrooms and one bathroom; it has a fully equipped granite-top kitchen, dishwasher, lounge, television, DVD player, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. The modern platinum apartments also include a daily housekeeping service.The property also offers:• E-Sense Cafe open Monday-Friday 7.30am-3pm.• DVD hire available at $7 per movie.• Cot Hire at $10 per night.• Local and International calls are chargeable. • Vending machines with snacks. • Dry cleaning / laundry service.• Indoor pool – heated.• Spa and gym facilities. ... more   less 
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Also Known As:
Alderney On Hay Hotel Perth
Alderney Hay
Alderney On Hay East Perth

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